Question for PCI Express Lane Margin Tool for PCIe 4.0/5.0

[BrianTSeng]

Hi Sir, 

I follow the document : 639433, Revision: 0.76

The Device Scan command is work, but running the LMT has below error.

What means about it?

OS is Win10 64bit

python version : Python 3.6.8

[Jean_Intel]

Hello BrianTSeng,

Thank you for posting on the Intel️® communities.

Please, create an account to submit your inquiry in our Intel Developer Zone, as the document you refer to comes from this website. So, you receive further troubleshooting support and get access to documentation.  

Intel Developer Zone - Contact Page  

https://software.intel.com/en-us/support

Best regards,

Jean O.  

Intel Customer Support Technician

[BrianTSeng]

Hi Jean

This is my account.

Or i should submit this issue in IPS?