Where is 6.2 Ghz?

[chapu09]

Hello Intel,

I have recently acquired a computer with an ASUS Maximus Dark Hero Z790 motherboard and an Intel 14900KS processor, the processor after updating the BIOS of the motherboard according to Intel specifications for this processor does not even reach 6.0 Ghz, and in all the performance tests are far below the previous generation Intel i9 13900K.

Some questions for intel:

Where are the 6.2 Ghz that the specifications of the 14900KS processor show?

What is Intel's solution for this going to be?

Will Intel give me my money back?

Please, we need a solution for this!!!!

Thanks

[VonM_Intel]

Hi, chapu09.

Thank you for posting in our Community with your concerns regarding the Intel 14900KS processor and ASUS Maximus Dark Hero Z790 motherboard. You mentioned that after updating your motherboard BIOS according to Intel's specifications for this processor, it doesn't reach 6.0 GHz in clock speed, and its performance tests fall well below the previous generation Intel i9 13900K. Could you clarify if you're referring to the base clock speed of the processor or its Maximum Turbo Boost Frequency? Additionally, could you please specify the specific Intel specifications you used when updating your motherboard's BIOS? This information will assist us in diagnosing the issue more precisely.

Furthermore, Max turbo frequency is the frequency a CPU targets when stressed by a demanding application like a game. if you're referring to the maximum frequency, please be guided that processors do not run at their maximum frequency all the time.

We understand your urgency and will continue to monitor and address any reported performance issues.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, chapu09.

Have you had a chance to review my previous response? Please inform us if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, chapu09.

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician