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i9 14900KF - crash/bios settings

HB9876
Beginner
‎01-02-2025 11:10 PM
2,102 Views

I've been getting multiple crashes and can see from posts that the i9 14th gen is extremely unstable. Is there are suggested bios setting guides to improve stability, or anything else that people have used and works. 

 

For reference bios and drivers have been updated etc and I'm running a 4090 so want to get the most out of the CPU.

 

(pls help im about to break my pc)

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RandyT_Intel
Moderator
‎01-06-2025 07:18 PM
2,008 Views

Hi HB9876,


Thank you for reaching out to Intel Customer Support. To help us isolate and diagnose the issue you’re experiencing, we need to gather some additional information. Could you please provide answers to the following questions: 


  1. When did the issue occur? Has it happened before? 
  2. What steps were taken to troubleshoot this issue aside from BIOS update? 
  3. Can you please run the System Support Utility (SSU) and share the logs with me? 
  4. Did you overclock the processor? Please note that if the system was overclocked, including voltage/frequency beyond the processor supported specifications, your processor voids warranty. 
  5. Is there any error message during crash and BSOD events? 
  6. Have you tried to disable Turbo Boost? If so, may I know your observations after disabling it? 


Providing this information will help me diagnose the system more accurately and check for available solutions. Thank you for your cooperation, and I look forward to your response. 


Best regards, 


Randy T. 

Intel Customer Support Technician 


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RandyT_Intel
Moderator
‎01-08-2025 08:09 PM
1,972 Views

Hi HB9876,

 

I wanted to follow up regarding the questions and information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action. 

 

Please let me know if you have any thoughts or if there's anything else you need from us. 

Looking forward to your response! 

  

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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RandyT_Intel
Moderator
‎01-09-2025 06:27 PM
1,951 Views

Hi HB9876,

 

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 


If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

 

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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