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Intel OpenCL crashes on windows 10

verma__Ashish
Beginner
588 Views
In our application, we are using Intel OpenCL SDK version 2020.1.396 in Windows 10 os.
And the application crashes at opencl function call (clGetCLObjectInfoINTEL()) after a few seconds.
I am using an Intel NUC core i5. Other details of the OS and Intel NUC are found below.
 
Intel sdk for opencl applications version 2020.1.396
Intel(R) HD Graphics 5500
Driver Version 20.19.15.4624
Driver Date 08-03-2017

System Information
----------------------------------------------------
OS Name Microsoft Windows 10 Pro
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-35KV7QB
System Manufacturer
System Model
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM) i5-5300U CPU @ 2.30GHz, 2301 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corporation MYBDWi5v.86A.0050.2019.0221.1315, 21-02-2019
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Intel Corporation
BaseBoard Product NUC5i5MYBE
BaseBoard Version H47797-205
 
I Need help in fixing this.
0 Kudos
2 Replies
AlHill
Super User
586 Views

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

verma__Ashish
Beginner
557 Views

Hi, 

I have run that software, please find attached the System Information file

Reply