Processors
Intel® Processors, Tools, and Utilities
14509 Discussions

В просмотре событий нашел 2 ошибки, как их пофиксить?

ANONICAL
Beginner
1,136 Views
Приложение: DSAService.exe
Версия платформы: v4.0.30319
Описание. Процесс был завершен из-за необработанного исключения.
Сведения об исключении: System.NullReferenceException
   в DSAServiceCore.Controllers.DsaClient.WebSocketHttpListener.Finalize()


Имя сбойного приложения: DSAService.exe, версия: 20.8.30.6, метка времени: 0x5f244a6e
Имя сбойного модуля: unknown, версия: 0.0.0.0, метка времени: 0x00000000
Код исключения: 0xc0000005
Смещение ошибки: 0x06751a3f
Идентификатор сбойного процесса: 0xa90
Время запуска сбойного приложения: 0x01d730f34a310ede
Путь сбойного приложения: C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAService.exe
Путь сбойного модуля: unknown
Идентификатор отчета: 9d74345a-33f6-455d-a5af-5c5276bd0d99
Полное имя сбойного пакета: 
Код приложения, связанного со сбойным пакетом: 
0 Kudos
3 Replies
DeividA_Intel
Employee
1,112 Views

Hello ANONICAL,

  


Thank you for posting on the Intel® communities.   


In order to help you further, please provide the following:


1. A picture of the error, this is to have a better background.


2. Was the Intel® Driver & Support Assistant working before?


3. Do you see the issue when trying to run or install the Intel® Driver & Support Assistant?


4. Have you made any recent software changes (updates, BIOS, apps, etc)?


5. Have you tried to uninstall and reinstall the Intel® Driver & Support Assistant?

- Uninstaller: https://downloadcenter.intel.com/download/30383/Intel-Driver-Support-Assistant-Uninstaller?v=t

- Intel® Driver & Support Assistant: https://downloadcenter.intel.com/download/28425/Asistente-del-controlador-y-asistencia-t-cnica-Intel-






Best regards, 


Deivid A.  

Intel Customer Support Technician 


0 Kudos
DeividA_Intel
Employee
1,093 Views

Hello ANONICAL,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,    


Deivid A.  

Intel Customer Support Technician  


0 Kudos
DeividA_Intel
Employee
1,081 Views

Hello ANONICAL,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


0 Kudos
Reply