Community
cancel
Showing results for 
Search instead for 
Did you mean: 
АБутк
Beginner
182 Views

Добрый день, у меня процессор i5-8400 2.8GHz, произвели много тестов определили не работоспособность его. При включении компа не устанавливает ОС. Как можно его заменить на новый, и кому можно обратиться.

 
0 Kudos
3 Replies
Wanner_G_Intel
Moderator
64 Views

Hello АБутк,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, please provide us with the following information:

 

  1. Model number of the motherboard.
  2. BIOS version.
  3. OS version you are trying to install.
  4. Spec Code: This is usually printed on the box or on the processor (IHS). The Spec Code should be SRXXX.
  5. The steps you have tried so far.

 

Note: Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
64 Views

Hello АБутк,

 

If you need further assistance, please let us know.

 

We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
64 Views

Hello АБутк,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

Reply