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Здравствуйте! Не подскажите по поводу материнской платы H81M-K в чём может быть проблема? установил с официального сайта драйвер Intel на встроенную графику перезагрузил пк но экран показывает чёрным мышь и клавиатура не работают кулер на процессоре гудит изображение не показывает решается эта проблема тока откатом драйвера процессор haswell g1840 вроде как драйвер установился доходит до загрузки виндовс и всё дальше не показывает рабочий стол чёрный экран индикация hdd пропадает биос последний стоит
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Ruslan29: Thank you very much for contacting the Intel® Processors communities. We will do our best in order to try to fix this problem.
Remember that the graphics drivers provided by Intel are generic, meaning that they might or might not work with your system, that is why we recommend to install the drivers provided by the manufacturer of the board, in this case ASUS. A BIOS update to the latest version will be also a good thing to try, on the link below you will find the drivers and BIOS files for your system:
https://www.asus.com/Motherboards/H81MK/HelpDesk_Download/ https://www.asus.com/Motherboards/H81MK/HelpDesk_Download/
If you are using a video card, then please visit the web site of the manufacturer of it to install the latest graphics drivers.
In regard to the Intel® G1840 processor, if after installing the drivers above the issue persists, then on the following link you will see the graphics drivers for it, it depends on the Windows version that you are using:
Windows® 10:
https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit-?product=80800 https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit-?product=80800
Windows® 7 and 8.1:
https://downloadcenter.intel.com/download/26544/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=80800 https://downloadcenter.intel.com/download/26544/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=80800
Did the PC work fine before?
Do you have the option to test the PC with a different keyboard?
Do you have the chance to open the case of the PC to check if the fan has dust or any cable creating an interference? To disconnect and re-connect the fan will be a good step to do.
Any further questions, please let me know.
Regards,
Alberto R
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Пробовал все драйвера и с Asus и с Intel не работает а так рабочий стол показывает как устанавливаешь драйвер перезагружаешь пк чёрный экран стоит Windows 7 pro 64 bit пробовал Windows 10 pro 64 bit когда операционная система начинает автоматически устанавливать драйвер вылетает синий экран BSOD может ли процессор быть браком?
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Bios стоит последний
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Ruslan29: Thank you very much for providing those details. Are you using a video card?
The next thing to do in this case will be to swap parts. Do you have the option to test your processor on a different board or test your board with different processor?
Any questions, please let me know.
Regards,
Alberto R
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Видеокарты пока нет вот такая ошибка после установки драйвера
Сигнатура проблемы:
Имя события проблемы: BlueScreen
Версия ОС: 6.1.7601.2.1.0.256.48
Код языка: 1049
Дополнительные сведения об этой проблеме:
BCCode: 116
BCP1: FFFFFA800873B010
BCP2: FFFFF88003E2CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Файлы, содержащие сведения об этой проблеме:
C:\Windows\Minidump\102817-27908-01.dmp
C:\Users\Rust_Admin\AppData\Local\Temp\WER-79342-0.sysdata.xml
Ознакомьтесь с заявлением о конфиденциальности в Интернете:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419
Если заявление о конфиденциальности в Интернете недоступно, ознакомьтесь с его локальным вариантом:
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со стандартным драйвером VGA всё хорошо работает
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Ruslan29: Thank you very much for providing that information and for the picture.
Which video port is the one that you are using on the board?
Do you have the option to use a different video cable?
At this point, it is hard to tell if the problem could be related to the processor or board, do you have the option to test your processor on a different board or test your board with different processor?
Any questions, please let me know.
Regards,
Alberto R
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Ruslan29: I just wanted to check if you saw the information we requested previously and if you need further assistance on this matter?
Any questions, please let me know.
Regards,
Alberto R
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