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ДГунг
Beginner
238 Views

Здравствуйте, у меня возникла проблема с процессором Intel core i3 -4005U. Дело в том что базовая скорость процессора 1.7гц, а у меня скорость 0.80гц и работают только 2 ядра из 4. Что делать?

 
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3 Replies
Wanner_G_Intel
Moderator
110 Views

Hello ДГунг,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to have more information about your system configuration:

 

  • Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

  • When did this issue start happening?
  • Please let us know if you changed BIOS settings.

 

Note: Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
110 Views

Hello ДГунг,

 

If you need further assistance, please let us know. We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
110 Views

Hello ДГунг,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

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