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Hello ДГунг,
Thank you for submitting your question on this Intel® Community.
To better assist you, we would like to have more information about your system configuration:
- Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.
- Intel® SSU Download link
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
- When did this issue start happening?
- Please let us know if you changed BIOS settings.
Note: Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.
Wanner G.
Intel Customer Support Technician
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Hello ДГунг,
If you need further assistance, please let us know. We will be glad to help you.
Wanner G.
Intel Customer Support Technician
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Hello ДГунг,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
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