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Hello JWANG183
Thank you for posting in the Intel Community.
What is the motherboard brand and model on your environment? You need to installs the chipset driver provide by the Motherboard Original Equipment Manufacturer (OEM).
NOTE We only provide support in English and we use a translation tool for your post.
Hope this helps.
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello JWANG183
Have you collected the information requested?
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello JWANG183
I haven’t heard back from you; please contact us if you have any additional questions.
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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