Processors
Intel® Processors, Tools, and Utilities
15404 Discussions

0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys intel 12700f

af2001
Beginner
2,827 Views

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffe18c2fd72028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 343

    Key  : Analysis.Elapsed.mSec
    Value: 6482

    Key  : Analysis.IO.Other.Mb
    Value: 21

    Key  : Analysis.IO.Read.Mb
    Value: 15

    Key  : Analysis.IO.Write.Mb
    Value: 42

    Key  : Analysis.Init.CPU.mSec
    Value: 202

    Key  : Analysis.Init.Elapsed.mSec
    Value: 36869

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 99

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

    Key  : Failure.Hash
    Value: {b18ac8da-121f-91e6-9956-cf4674a1bbda}


BUGCHECK_CODE:  124

BUGCHECK_P1: 4

BUGCHECK_P2: ffffe18c2fd72028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  100423-6625-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffff9a00`1c2a2c48 fffff803`056ff28b     : 00000000`00000124 00000000`00000004 ffffe18c`2fd72028 00000000`00000000 : nt!KeBugCheckEx
ffff9a00`1c2a2c50 fffff803`036d10c0     : ffffe18c`2fd72028 ffff9a00`1c2a2d59 ffffe18c`2fd72028 ffffe18c`2fd7b070 : nt!HalBugCheckSystem+0xeb
ffff9a00`1c2a2c90 fffff803`0580e9e6     : ffffe18c`2fd72028 ffff9a00`1c2a2d59 ffffe18c`2fd72028 ffffe18c`2fd7b010 : PSHED!PshedBugCheckSystem+0x10
ffff9a00`1c2a2cc0 fffff803`0580edd5     : 00000000`00000000 00000000`00000000 ffffe18c`2fd72028 ffffe18c`2fe321d4 : nt!WheaRecoveryBugCheck+0x56
ffff9a00`1c2a2cf0 fffff803`095aed05     : ffffe18c`2fe321d4 ffffe18c`2fe321d4 00000000`00000000 ffff9a00`00000407 : nt!WheaReportHwError+0x3d5
ffff9a00`1c2a2dc0 fffff803`095a92a1     : 00000000`00000130 ffffe18c`2fd7c090 00000000`00000000 ffffe18c`2fd7e190 : pci!PciRpRcecHandleAerInterrupt+0x2e9
ffff9a00`1c2a2e20 fffff803`095a9a16     : ffff9a00`1d000d00 ffff9a00`1c2a2ed0 ffff9a00`1d000e70 00000000`00000000 : pci!ExpressRootPortAerInterruptRoutine+0xa1
ffff9a00`1c2a2e90 fffff803`095a9ad9     : ffff9a00`1d000dc0 fffff803`056c2c2f 00000000`00000008 fffff201`8565fa00 : pci!ExpressRootPortInterruptRoutine+0x46
ffff9a00`1c2a2ef0 fffff803`054ca161     : ffff9a00`1c297000 ffffe18c`57103080 00000000`00000510 fffff201`8565fa70 : pci!ExpressRootPortMessageRoutine+0x9
ffff9a00`1c2a2f20 fffff803`054aea0d     : ffffe18c`57103080 fffff803`0542de3c ffff9a00`1c288180 ffff9a00`1d000dc0 : nt!KiInterruptMessageDispatch+0x11
ffff9a00`1c2a2f50 fffff803`0561454f     : fffff201`8565fa70 ffff9a00`1d000dc0 ffffe18c`57103080 fffff803`056147ca : nt!KiCallInterruptServiceRoutine+0x16d
ffff9a00`1c2a2f90 fffff803`05614817     : 00000001`62e8cd9a ffffe18c`00000000 00000001`62d10c1c 00000000`00000000 : nt!KiInterruptSubDispatch+0x11f
fffff201`8565f9f0 fffff803`0561742a     : 00000000`00000000 00000000`00000000 ffffe18c`2b6c7040 ffffe18c`57103080 : nt!KiInterruptDispatch+0x37
fffff201`8565fb80 00000000`00000000     : fffff201`85660000 fffff201`85659000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_4_GenuineIntel_PCIEXPRESS_UNSUPPORTED_REQUEST_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b18ac8da-121f-91e6-9956-cf4674a1bbda}

Followup:     MachineOwner

0 Kudos
3 Replies
Jose_Intel
Employee
2,793 Views

Hello @af2001


Thank you for posting on the Intel️® communities.


We understand you are getting the error WHEA_UNCORRECTABLE_ERROR. Please follow all the steps in How to Resolve Blue Screen Error with WHEA_UNCORRECTABLE_ERROR in Windows*

 

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.


Then, please download, run and generate the report from Intel® Processor Diagnostic Tool


Best regards,

Jose B.

Intel Customer Support Technician


0 Kudos
Jose_Intel
Employee
2,756 Views

Hello af2001

 

We hope you are doing fine. 

 

Were you able to check the information in the article? 

Let us know if you still need assistance by attaching the required reports. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


0 Kudos
Jose_Intel
Employee
2,726 Views

Hello af2001

 

We hope you are having a nice day. 

 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

 

Best regards. 

Jose B.  

Intel Customer Support Technician. 


0 Kudos
Reply