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Hello All,
I have built my pc with 11600k, it's been about a year i am using my CPU, a few months ago till this moment the CPU heats up to +75 when i:
Shutdown the pc
Open Chrome
Open Armoury Crate
Specific games ( e.g Rocket League )
the CPU heats up +100 when i:
am playing some games like ( GTA V, BF1, Dirt 5 )
CPU: 11600K
CPU Cooler: Cooler Master Hyper H411R
GPU: NVIDIA GeForce RTX 3060
Case: Asus Tuf GT301
RAM: Kingston HyperX 16GB @ 2666
Motherboard: TUF GAMING B560M-PLUS WIFI
BIOS: 1601
I've reinstalled Windows twice with no luck.
I appreciate any help or suggestion
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Bati93, Thank you for posting in the Intel® Communities Support.
In reference to this scenario, it is important to mention that the T-junction of the Intel® Core™ i5-11600K is 100°C. Any temperature results lower or equal to that value is considered normal and expected for this unit:
We always recommend to verify the game/app requirements to make sure your system complies with them. Keep in mind that the performance will depend on the game/app specifications and your whole hardware configuration. Games are usually GPU intensive, so it is truly a good thing that you are using the NVIDIA GeForce RTX 3060 card.
As you can verify in the link below, when the processor reaches the temperature that you are describing, 100°C +, you will first see different warning signs and eventually, the system will go off by itself since it is a feature the Intel® processors have to avoid damaging other components in your platform. Please check all the details on this page:
In order to rule out a possible overheating problem with the unit, please install and run the Intel® XTU, you will be able to monitor the temperature in real-time and confirm for sure, if actually, the processor is getting overheated:
Did you test different browsers?
We also advise to use the system at stock configurations with the default BIOS settings. For that. we recommend to get in contact directly with ASUS Support to make sure that the proper settings are being used for the proper functionality of your machine and also to check that the latest BIOS version is currently installed on your motherboard:
Once you get the chance, please let us know the results. In the case we need to do further research on this matter, please provide the following details:
When did you purchase the Intel® processor? (For Warranty Purposes)
Did you make any recent hardware/software changes that might cause this issue?
Which Windows* version are you using?
Does the problem happen at home or in the work environment?
Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
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Bati93, Thank you for posting in the Intel® Communities Support.
In reference to this scenario, it is important to mention that the T-junction of the Intel® Core™ i5-11600K is 100°C. Any temperature results lower or equal to that value is considered normal and expected for this unit:
We always recommend to verify the game/app requirements to make sure your system complies with them. Keep in mind that the performance will depend on the game/app specifications and your whole hardware configuration. Games are usually GPU intensive, so it is truly a good thing that you are using the NVIDIA GeForce RTX 3060 card.
As you can verify in the link below, when the processor reaches the temperature that you are describing, 100°C +, you will first see different warning signs and eventually, the system will go off by itself since it is a feature the Intel® processors have to avoid damaging other components in your platform. Please check all the details on this page:
In order to rule out a possible overheating problem with the unit, please install and run the Intel® XTU, you will be able to monitor the temperature in real-time and confirm for sure, if actually, the processor is getting overheated:
Did you test different browsers?
We also advise to use the system at stock configurations with the default BIOS settings. For that. we recommend to get in contact directly with ASUS Support to make sure that the proper settings are being used for the proper functionality of your machine and also to check that the latest BIOS version is currently installed on your motherboard:
Once you get the chance, please let us know the results. In the case we need to do further research on this matter, please provide the following details:
When did you purchase the Intel® processor? (For Warranty Purposes)
Did you make any recent hardware/software changes that might cause this issue?
Which Windows* version are you using?
Does the problem happen at home or in the work environment?
Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
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Thank you Albert for the great response and the valuable information,
I have rolled back to Windows 10 from Windows 11 and most issues have dissappeared.
As you can verify in the link below, when the processor reaches the temperature that you are describing, 100°C +, you will first see different warning signs and eventually, the system will go off by itself since it is a feature the Intel® processors have to avoid damaging other components in your platform. Please check all the details on this page:
I expected the same but I remember once it reached +100c for a few seconds ( I launched and played BF1) until I successfully killed the application, all the reaction from the PC was fans started spinning faster ( Normal ) and an LED red light on the motherboard came on.
In order to rule out a possible overheating problem with the unit, please install and run the Intel® XTU, you will be able to monitor the temperature in real-time and confirm for sure, if actually, the processor is getting overheated:
I have installed Intel XTU and all looks good, since CPU temp under 100c is normal
Did you test different browsers?
We also advise to use the system at stock configurations with the default BIOS settings. For that. we recommend to get in contact directly with ASUS Support to make sure that the proper settings are being used for the proper functionality of your machine and also to check that the latest BIOS version is currently installed on your motherboard:
Nope, I did not test different browser, as I was able to solve the browser issue by rolling back to Windows 10 from Windows 11,
I haven't changed any BIOS settings, and I have the latest BIOS version, I keep it up to date.
Once you get the chance, please let us know the results. In the case we need to do further research on this matter, please provide the following details:
When did you purchase the Intel® processor? (For Warranty Purposes)
I don't have the invoice but it's been more than a year, I remember I purchased it on June. 2021
Did you make any recent hardware/software changes that might cause this issue?
Yes, this issue started since I installed the GPU and I noticed it after I installed Windows 11
I had Asus strix 2060 before, and I faced no issues with it.
Which Windows* version are you using?
Windows 10 Pro 21H2
Does the problem happen at home or in the work environment?
Home environment
Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
File is attached.
Any questions, please let me know.
Overall, I changed from Windows 11 to 10 and that has solved most of the issues, Now I've tested playing BF1 for about 5 mins, and the CPU max temp was 94c , which is considered normal on my CPU, but I have noticed that the CPU usage is higher than GPU usage sometimes not always, is that normal?
Link to the log file uploaded to drive ( If needed )
https://docs.google.com/spreadsheets/d/1mgmJNt7esiFMCkzcvNhRtgP_k68caPBGgvxjRXbhx8E/edit?usp=sharing
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Bati93, You are very welcome, thank you very much for providing that information and the SSU report.
Perfect, it is great to hear that most of the problems were fixed after rolling back to Windows* 10. According to ASUS though Windows* 11 was tested and validated by them as a supported OS for your motherboard, so it should work with no problems. You can always check directly with the about this scenario.
It is also great that the processor is reporting less than 100°C on Intel® XTU because that indicates that is working normally and as expected.
Regarding your question about the CPU usage being higher than the GPU usage, it depends on the configuration done on the computer, specifically the one related to the tasks being controlled by the CPU and GPU, if all the graphics tasks are being handled by the Nvidia card, as indicated in the SSU report, then the CPU usage should not be higher than the GPU usage. In the following links, you will find the "Symptoms of High Processor Usage" and "How to Fix High Processor Usage" for you to follow the suggestions in there:
https://www.intel.com/content/www/us/en/support/articles/000038081/processors.html
https://www.intel.com/content/www/us/en/support/articles/000057744/processors.html
Regards,
Albert R.
Intel Customer Support Technician
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Thank you for the support, I appreciate
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Bati93, You are very welcome, thank you very much for your response.
Any other inquiries, do not hesitate to contact us again.
Regards,
Albert R.
Intel Customer Support Technician
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