Processors
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13900KS P0 taktet nicht mehr richtig hoch

Thomas202
Beginner
1,440 Views

Hallo.

Ich habe einen 13900ks, mit dem ich vor 2 Tagen noch 3x 6,1ghz, bei 5 aktiven Kernen 5,9 ghz und bei 8 aktiven 5,8 ghz hatte. E-Cores laufen bei 4,6 ghz. Jetzt hab ich das Problem das bei mir der P0 nur noch bei 3.2 Ghz läuft, also Taktet von 800mhz auf maximal 3200mhz.
Ein auslese Fehler wird es nicht sein, HWINFO HWMonitor zeigen das gleiche an.
Ist die CPU auf dem weg kaputt zu werden ?

LG

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Catulpos_Intel
Employee
1,383 Views

Hello Thomas202,


Bitte beachten Sie, dass ich Sie nur auf Englisch unterstützen kann. Ich habe ein Web-Übersetzungstool, um die Antwort zu übersetzen, daher kann es zu einer ungenauen Übersetzung kommen.


Please allow us to check this on out with our management. Rest assured that we will provide you an update once it is available.


Thank you for understanding and have a nice day!



Best regards,


Catulpos_Intel

Intel Customer Support Technician


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Catulpos_Intel
Employee
1,356 Views

Hello Thomas202,


I appreciate the patience you’ve shown on this case.


We have consulted this with our management and for us to investigate further, kindly provide the following information:


  • When did you first notice this behavior?
  • Was it working normally before?
  • Is this the only issue you experienced?
  • Did you overclock your processor?
  • Please provide the SSU logs, you can follow the instructions indicated on this article, and attach the txt file here.


Also, please verify the HWMonitor result by installing the Intel Extreme Utility (Intel XTU) and check the P0 frequency and compare it. Please follow the steps below for your complete guidance.



Looking forward to your response.



Best regards,


Catulpos_Intel

Intel Customer Support Technician


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Catulpos_Intel
Employee
1,307 Views

Hello Thomas202,


I hope you are doing well today.


I just want to check if you were able to see the recent post and let me know if you require more time to complete the required information or needs further assistance.


Thanks, and have a nice day!



Best regards,


Catulpos_Intel

Intel Customer Support Technician


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Catulpos_Intel
Employee
1,287 Views

Hello Thomas202,


Since we have not received any response from you, we will now go ahead and close this query. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Thank you for understanding and have a nice day!



Best regards,


JCatulpos

Intel Customer Support Technician


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