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Tôi có một CPU intel Core i5 12400 bị lỗi, cần gửi bảo hành nhưng tôi không biết thủ tục và gửi bảo hành ở đâu.
Nhờ Intel hỗ trợ giúp tôi ạ!
Thông tin CPU lỗi:
- Tên CPU: Intel Core I5 12400
- Batch Number (FPO): V242j103
- Serial Number (ATPO): 82DX613200864
- Tình trạng lỗi: Chỉ nhận 1 cây ram, đã test nhiều loại ram nhưng vẫn chỉ nhận duy nhất 1 cây.
- Tình trạng chung: Chỉ có CPU, Vỏ hộp đã thất lạc.
Rât mong anh chị kiểm tra và hỗ trợ giúp ạ!
Xin cảm ơn!
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This solution provided by @n_scott_pearson
"After verifying that your warranty is still active (here: Determine if Your Product Is Still Under Warranty), you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this here). You can start here: Contact Intel Support or use this page: Intel Support Phone Directory to look up local/country phone numbers.
You can use the online forms service or email to initiate this process, but I recommend calling Intel directly. The above links provide access to local or toll-free numbers for most countries and these numbers provide support for most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered only in English and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone."
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
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