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12251 Discussions

BSOD Possible Faulty Processor

Maxord11
Beginner
4,418 Views

I found that my computer BSOD every time it is in a fullscreen instance. I have gotten DPC Watchdog, Machine Check, and WHEA Uncorrectable Errors. Not sure what the problem is. Attached is the event viewer.

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1 Solution
AlHill
Super User
479 Views

My first recommendation is to seek Gigabytes help in updating the bios. 

And, I would reseat the memory and other cards.

 

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

View solution in original post

10 Replies
AlHill
Super User
503 Views

Everyone wants to jump on the processor.  Let's try the IPDT first:

https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

 

Oh, and tell us what processsor you have.

 

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Maxord11
Beginner
498 Views

Pass across the board.

My processor is a i7-9700k 3.60GHz

AlHill
Super User
496 Views

Then, your problem lies elsewhere.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

 

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Maxord11
Beginner
491 Views

Ok. Here's what it gave me.

AlHill
Super User
489 Views

Well, you are not running Intel graphics, so we can rule that out. 

Have you updated your bios?

Latest nvidia driver?

All other board drivers updated?

With all of the errors, have you tried swapping memory, or using different memory?

When did this start happening?

 

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Maxord11
Beginner
482 Views

To answer in order:

No, I have not. I have tried to figure out Gigabyte's reflash stuff, but it is confusing to me and I know how bad it is to screw up.

I have the supported driver for the 550ti, but my 1660ti ran the most recent drivers. It also had Machine Check Error BSODs.

I have went through the Device Manager with the update driver option, but other than that, I have no idea how to find that stuff.

I have not touched my memory. I have contemplated Memtest, but it confuses me as well.

This started about three Nvidia updates ago. So around April-May 2021.

AlHill
Super User
480 Views

My first recommendation is to seek Gigabytes help in updating the bios. 

And, I would reseat the memory and other cards.

 

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Maxord11
Beginner
383 Views

I updated the chipset software and BIOS to F6e. 

It seems to quiet down, but I'll give it a week before declaring it a solution.

Also, ran Memtest86 and found no memory issues. Will reseat if it BSOD's again.

AlHill
Super User
372 Views

Let us know how it works out.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Maxord11
Beginner
333 Views

It seems to have quelled the problem. Though, I might revisit this thread when I get my graphics card back or if the problem comes back. Thank you much!

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