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BSOD WHEA_UNCORRECTABLE_ERROR (124) on i3-12100

apbucaneg
Beginner
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see dump file log below

 

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffffa409bb2a9020, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1406

Key : Analysis.Elapsed.mSec
Value: 11113

Key : Analysis.IO.Other.Mb
Value: 10

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 24

Key : Analysis.Init.CPU.mSec
Value: 233

Key : Analysis.Init.Elapsed.mSec
Value: 53339

Key : Analysis.Memory.CommitPeak.Mb
Value: 145

Key : Bugcheck.Code.LegacyAPI
Value: 0x124

Key : Bugcheck.Code.TargetModel
Value: 0x124

Key : Dump.Attributes.AsUlong
Value: 18

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Failure.Bucket
Value: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys

Key : Failure.Hash
Value: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}


BUGCHECK_CODE: 124

BUGCHECK_P1: 7

BUGCHECK_P2: ffffa409bb2a9020

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: WHEA-20240406-1932.dmp

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

PROCESS_NAME: smss.exe

STACK_TEXT:
ffff800d`f9166e70 fffff801`79c072f7 : ffffa409`bb2a9000 00000000`00000000 ffffa409`bb2a9020 000000e8`e59ff668 : nt!LkmdTelCreateReport+0x1d4
ffff800d`f91673b0 fffff801`79c071ee : ffffa409`bb2a9000 ffff800d`f9167aa0 00000000`00000000 00000000`00000000 : nt!WheapReportLiveDump+0x7b
ffff800d`f91673f0 fffff801`79a59e65 : 00000000`00000001 ffff800d`f9167aa0 00000000`00000000 00000000`00000000 : nt!WheapReportDeferredLiveDumps+0x7a
ffff800d`f9167420 fffff801`799eabd1 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff801`7f0cd19c : nt!WheaCrashDumpInitializationComplete+0x59
ffff800d`f9167450 fffff801`7962d2e5 : ffffa409`be9a6080 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0x971
ffff800d`f9167a20 00007ffb`9ba92a74 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000e8`e59ff608 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`9ba92a74


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}

Followup: MachineOwner
---------

 

here are the machine specs

B760M DS3H AX DDR4 (rev. 1.x)

intel i3-12100

Zotac 3060 ti

32 gb RAM

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그래요ITech
New Contributor I
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Hello there apbucaneg

The error message indicates a WHEA_UNCORRECTABLE_ERROR (124), which suggests a fatal hardware error. While the specific cause may vary, it's crucial to address hardware-related issues promptly. Here are some steps to consider:

  1. Ensure all hardware components, including the GPU, RAM, and other peripherals, are properly connected. Reseating components might help if there's a loose connection.

  2. Make sure all drivers, including GPU drivers and motherboard drivers, are up to date. Additionally, consider updating the BIOS to the latest version provided by the manufacturer.

  3. Use monitoring software to check the temperature of your components, especially the GPU and CPU. Overheating can lead to stability issues and crashes.

  4. Perform hardware diagnostics to check for any faulty components. Many manufacturers provide diagnostic tools that can help identify hardware issues.

  5. Remove any unnecessary peripherals or components and test the system with a minimal configuration. This can help isolate the issue if it's related to a specific component.

Also... kindly consider this article, How to Resolve Blue Screen Error with WHEA_UNCORRECTABLE_ERROR in Windows 

I hope these steps help in resolving the issue with crashing while playing Lego Fortnite on your Intel A770 16GB GPU.

 
Regards,
Max
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