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Been having issues with my PC: Having different corrupted files, mostly in games, and other issues.

Rassor3
Beginner
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It has been like this for a week and have tried the basic things, like "Verify games integrity" and even restarting the PC. The games are in Steam, Ubisoft, and Xbox app (most games were AAA rated). I've also had 2 unexpected shutdowns of my PC and when starting again some settings were changed: (1) background was changed to a default color and (2) the display settings changed.

 

I've ran already: DISM, /sfc, as well as Memory Scan Diag., and Windows Defender for malware. Nothing, it all seems fine. I've used CrystalDiskInfo and it says 100% health, and GPU-Z, temperatures were decent, so I don't think its hardware-related.

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My specs are:

  • Motherboard: UEFI ASRock Z790-C

  • CPU: Intel Core i7-14700KF

  • GPU: NVIDIA GeForce RTX 4070 Ti Super

  • RAM: 32GB

  • SSD: 1.82GB

  • Display: ACPI

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I've also checked the Event Viewer for System, and got:


WARNINGS AND ERRORS:

The server {FD06603A-2BDF-4BB1-B7DF-5DC68F35360} did not register with DCOM within the required timeout.

The previous system shutdown at 11:01:11 PM on ‎1/‎25/‎2025 was unexpected.

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000be (0xfffff80558f40098, 0x0900000364de5121, 0xfffffe0141437160, 0x000000000000000b). A dump was saved in: C:\WINDOWS\Minidump\011825-13015-01.dmp. Report Id: ab9f15f0-09f1-47fe-badf-c7220e8c01d6.

Intel(R) Wireless-AC 9462 : Has encountered an internal error and has failed.

Intel(R) Wireless-AC 9462 : Has determined that the network adapter is not functioning properly.

 

5007 - TX/CMD timeout (TfdQueue hanged)
5032 - Driver Miniport reset watchdog

Can anyone help in how to fix this issue? Thanks!

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Earl_Intel
Moderator
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Hi Rassor3,


Thank you for posting in the communities!


regarding to your issue, I was able to gather some troubleshooting steps you can try to resolve the issue.


Try this:

  • Try to load the default BIOS setting in your system or update the BIOS. Refer to the motherboard manufacturer for support with BIOS updates.
  • Update Windows*. Select Start > Settings > Windows Update.
  • Check for overheating issues. Make sure the thermal solution is compatible and installed properly. Refer to troubleshooting overheating issues.
  • Start the system in minimal configuration. Minimal configuration: motherboard, processor, power supply unit, and one DRAM module.
  • Check the power supply to ensure it is suitable for your self-built system.
  • Check for memory issues:
    • Try to have a sufficient amount of memory in your build system.
    • Try different memory sticks.
    • Make sure the memory is seated well.
  • Try another motherboard if possible.
  • Run CPU stress test for Windows* and Linux*.
  • Try to get a fresh image of the operating system.

Source link: Troubleshooting Tips for Random System Crashes on an Intel® Boxed...


For the Intel(R) Wireless-AC 9462, you can try to download the latest wireless drivers.


 If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Earl E.

Intel Customer Support Technician


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