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CPU RMA question/worry

idata
Employee
1,342 Views

So I sent my 2600k in for RMA due to cutting power randomly. USPS said that they made a delivery attempt today (Saturday) but there was nobody to accept the package which makes sense. What worries me is the experiece of someone else in a similar situation with USPS saturday delivery. http://www.overclock.net/intel-general/785859-intels-rma-service-unacceptable.html http://www.overclock.net/intel-general/785859-intels-rma-service-unacceptable.html

I cannot reschedule delivery as the sender for obvious reasons (how would the eender know the recipient's schedule?).

So should I be prepared to call customer service on Monday or does the RMA center reschedue deliveries and the above post is the exception?

Thanks for your time.

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Adolfo_S_Intel2
Employee
498 Views

In this particular case you need to contact USPS* so you can reschedule the delivery, keep in mind that USPS* delivers only ones a week to Intel usually on Fridays.

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