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mstro6
Beginner
1,403 Views

Call of Duty Black Ops 4

Hello,

I bought new processor. I got code for call of duty for reedem on intel site.  I followed the instructions and it gave me a "Invalid Master Key" error. Please if you could help me with this issue.

 

 

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2 Replies
RAJU2529
New Contributor III
198 Views

intel does not help for wrong master key , you better contact to seller for replacement master key

Leonardo_C_Intel
Moderator
198 Views

Hello mstro6 Thank you for posting in the Intel Community. If your Gaming Bundle Master Key shows invalid, your PROMO CODE is temporarily unavailable, or if your code does not work for software titles, follow these steps for a new Master Key or new code for software titles: 1. Is the Master Key entered correctly? Make sure there are no spaces before the first character of the Master Key. 2. Are you using the correct URL for your Intel® Game Bundle or Intel® Software Starter Pack? This URL can be found on your Master Key printed voucher or in the Master Key delivery email. 3. Are you using a supported website browser? Gaming Bundle Master Key or Specific Software Title Code supports Internet Explorer 10* and above, and the most recent versions of Google Chrome*, Safari*, and Firefox*.\ a. Clear the browser’s cache and cookies and make sure to turn on Javascript. If the issue persists visit https://softwareoffer.intel.com/Redeem and click on "Support" located at the bottom of the page. You may need to provide the proof of purchase (invoice) of the qualifying product and the screenshot of the error when support contacts you back. Please fill out the form and kindly wait for a response. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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