Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.
12788 Discussions

Can't install missing drivers

JustMe
Beginner
355 Views

Hello, I hope that someone can help me please.

Yesterday I did a clean install of windows 10, installed some drivers and did windows update.
Now I notice that some drivers are missing and I don't know how to fix it.
I tried to reinstall the MEI drivers, but it says "fatal error during installation".

Here are the pics that show the yellow warnings:
https://ibb.co/2KNPMD0
https://ibb.co/M8L0x0H


Please bare with me, my level with computers is basic.

My specs:
Windows 10 Home
Graphics: MSI GTX750 Ti TwinFrozr OC 2GB DDR5
Cpu: Intel Core i5 4570 (3.2GHz) Socket 1150
Motherboard: Asus B85M-G
Monitor: LG 22MN430M-B IPS 21.5" FHD 16:9 75Hz FreeSync - 22MN430


Thank you for reading.

0 Kudos
3 Replies
Data129
Beginner
335 Views

Do you have a serial port? That might be the unknown device. The sm bus, the chipset driver should take care of that one.

JustMe
Beginner
267 Views

Thank for replying. I apologize for the late response.
I did re-download and install the chipset and it did fix the sm bus. Now there's only the unkown device, i says this:
https://ibb.co/N3Ysycn

I had to search what a serial port is, I don't have anything to connect to those.

DeividA_Intel
Moderator
236 Views

Hello JustMe, 


  

Thank you for posting on the Intel® communities.   


  

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.  


 

Discontinued Products: 



Please keep in mind that this thread will no longer be monitored by Intel.  


Regards,  

Deivid A.  

Intel Customer Support Technician  


Reply