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WDT
Beginner
2,285 Views

Can't launch IPDT

I just downloaded latest IPDT (Intel Processor Diagnostics Tool), installed it, then tried to run it. After analyzing system info it threw an unhandled exception error, then failed to launch. If I try to launch it again, it'll flash for half a second on analyzing system info, then nothing happens. On Windows 10. MS .Net Framework 4.5 already came with the OS (won't let me install anyways, says I have latest) so I highly doubt it's missing any software requirements.

Anyone know what the problem is?

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3 Replies
idata
Community Manager
592 Views

WindDT: Thank you very much for joining the Intel® Processors communities.

 

 

What we can try in order to fix this problem is to re-install the Intel® PDT from scratch. Please go to control panel, look for "programs and features" and un-install the program, turn the PC off and then install it again:

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

WWill11
Beginner
592 Views

I have the same problems and symptoms except that I am running Windows 7 Pro. I have un-installed and re-installed IPDT several times. What else can I try or check? Thank you!

idata
Community Manager
592 Views

wew2017: In that case, please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to better assist you to try to fix the specific problem the system might have, please submit a new thread:

 

https://communities.intel.com/community/tech https://communities.intel.com/community/tech

 

 

Let me apologize for any inconvenience.

 

 

WindDT: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

 

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