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Community Manager
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Cannot overclock my i7 6700k.

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Every time I try to overclock my i7 6700k my computer just crashes and restarts a few minutes after I turn it on. I turned of restart on system failure and it still just restarts all of the time. Did I get a bad processor? I've tried so many different clock speeds and voltages but nothing works.

i7 6700k

asus z 170-a

asus strix 1080

16 GB ddr4 @ 2133

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Highlighted
Community Manager
23 Views

Hello speecbeen,

 

Just to clarify, Intel does not actively encourage OC since damage can be caused to the unit while practicing this procedure (which voids the warranty).

With that said, here you can find some things you can do related to this issue.

1. Without OC, run the Intel® Processor Diagnostic Tool (to check health of your CPU, in it fails, please contact us by phone, chat or email to check warranty options available): http://intel.ly/1WgoGzz http://intel.ly/1WgoGzz

 

2. Are you getting any special error messages while these crashes happen?

 

3. Are you getting any BSOD error messages?

 

4. I recommend looking for OC guides online

 

5. I found this video that could help with the issue: https://www.youtube.com/watch?v=FjIweExETlI https://www.youtube.com/watch?v=FjIweExETlI

 

*Things to note in the video:

 

-Note tips when crashes are present

 

-Note the "test" settings done

 

-Note recommendations advised on the video

 

-Check memory recommendations on the video

 

-Check cooling solution

 

-Check mobo capabilities

 

-Check if there is OC software built-in the BIOS

 

-Check OC software within windows

 

6. You can also wait for peers at the Intel Communities to provide some feedback to you related to this OC problem

Please check and follow recommendations there and let me know how it goes

In case the Diagnostic tool fails, here you can find contact information: http://intel.ly/29LZ0fn http://intel.ly/29LZ0fn

NOTE: This link (video) is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

Regards,

 

Esteban C

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4 Replies
Highlighted
Community Manager
24 Views

Hello speecbeen,

 

Just to clarify, Intel does not actively encourage OC since damage can be caused to the unit while practicing this procedure (which voids the warranty).

With that said, here you can find some things you can do related to this issue.

1. Without OC, run the Intel® Processor Diagnostic Tool (to check health of your CPU, in it fails, please contact us by phone, chat or email to check warranty options available): http://intel.ly/1WgoGzz http://intel.ly/1WgoGzz

 

2. Are you getting any special error messages while these crashes happen?

 

3. Are you getting any BSOD error messages?

 

4. I recommend looking for OC guides online

 

5. I found this video that could help with the issue: https://www.youtube.com/watch?v=FjIweExETlI https://www.youtube.com/watch?v=FjIweExETlI

 

*Things to note in the video:

 

-Note tips when crashes are present

 

-Note the "test" settings done

 

-Note recommendations advised on the video

 

-Check memory recommendations on the video

 

-Check cooling solution

 

-Check mobo capabilities

 

-Check if there is OC software built-in the BIOS

 

-Check OC software within windows

 

6. You can also wait for peers at the Intel Communities to provide some feedback to you related to this OC problem

Please check and follow recommendations there and let me know how it goes

In case the Diagnostic tool fails, here you can find contact information: http://intel.ly/29LZ0fn http://intel.ly/29LZ0fn

NOTE: This link (video) is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

 

Regards,

 

Esteban C

View solution in original post

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Highlighted
Community Manager
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Hello speecbeen,

I would like to verify, were you able to proceed with my recommendations above?

Regards,

 

Esteban C
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Highlighted
Community Manager
23 Views

I returned the processor for another and this one is working a lot better.

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Highlighted
Community Manager
23 Views

Thank you for reporting back, speecbeen

It is great to hear the replaced unit is working fine

In case you require any support in the future, feel free to reach us again.

Regards,

 

Esteban C
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