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Beginner
1,084 Views

Cannot redeem I3 software package.

HI, sorry for the wrong topic but I could not find the proper section for this. Please redirect me to the proper resource.

 

A few days ago I got a processor that came with a redeemable code for a software package.

I go to https://softwareoffer.intel.com/Redeem

I enter the country, code and captcha

I am redirected to https://softwareoffer.intel.com/Redeem/OptIn . ON this page there is a mention of a mandatory Survey. I click on it, but it's only text, no option to write or answer any questions.

I then close that out and check the Terms and Conditions box.

I hit Submit

The page seems to load, a bunch of colored dots, and nothing happens.

I try opening a support ticket, it won't let me.

 

Please help.

5 Replies
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Beginner
15 Views

I have same problem with mine as well.

For me it is not even letting me through after I click first submit. :(

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Novice
15 Views

The same problem. When i try to submit a support ticket to say that the mandatory bulls*it is not working is giving me an error...

I am so upset! I tried too many times to send that fkin support ticket with no success.

The "survey" is TEXT! Intel, your april fools mode has been activated too early,or else i can't explain it.

It's soo frustrating.

Intel please solve this issue! Please!

Highlighted
Novice
15 Views

Glad to know I'm not the only one having issues trying to redeem my promo key. Would be nice if their actual support ticket function worked instead of giving an error. Been trying to redeem for the last day and a half.

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Beginner
15 Views

So I tried again this monring, and it finally worked. I got my codes.

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Employee
15 Views

Hello EAl, Thank you for joining our Intel® Community. Your question is on our Intel® Partner Programs so we will transfer this to our Programs Support Team and they will contact you back via email as soon as possible. To learn more about our Intel(R) Partner Programs, please visit the following URL: https://www.intel.com/content/www/us/en/partner/programs-overview.html To all the other users please create different threads so we can redirected as well, as the tickets are handled individually by the team in charge I hope this helps. Diego S. Intel (R) Customer Support Technician Under Contract to Intel (R) Corporation
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