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Hello SAatTrio,
Thank you for posting on the Intel® communities.
I was able to determine the serial number of one of them by reading the QR code in one of the pictures you have provided, but that was all. In order to better assist you, are you able to provide the processor model? There is a possibility both of them are discontinued.
I look forward to hearing from you.
Regards,
Steven G.
Intel Customer Support Technician.
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Hi Steven,
Both devices are DH82QM87 SR17C
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Thank you for your response.
I was able to gather the serial number of the device in picture "P3180009.JPG" by reading the QR code on it. Could you please provide a picture of the other device where we can see the full QR code?
I look forward to hearing from you.
Regards,
Steven G.
Intel Customer Support Technician.
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.
Best regards,
Steven G.
Intel Customer Support Technician.
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