Computer begin randomly freezing and fans max out after installing intel drivers ?

[Segelmange]

Hi guys,

I completed my computer build a couple of month back and initially everything worked fine. Then a couple of month in my computer started to randomly freeze at the same time as the fans went to max revs and the computer hangs. I have an i9 10th gen 10900K processor and the freeze behaviour started after I installed  new drivers to my processor. Nowadays the computer updates lots of programs all the time without notifying the user so I cannot be sure. But have anyone of you come a cross the same error? I seem to remember the intel driver installation software stating this install cannot be reversed.

Any advise is apreciated

Regards
Segelmange

[David_G_Intel]

Hello Segelmange

Thank you for posting on the Intel️® communities. Please share with us the following information:

• Which other updates did you complete on your system?
• Did you recently install any new software?
• Intel® System Support Utility (Intel® SSU) results 
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  

Regards, 

David G 

Intel Customer Support Technician

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

David G.  

Intel Customer Support Technician 

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician  

[Segelmange]

Hi David,

Thank you for monitoring my reqest for assistance, and sorry for not updating the request.

The issue with the fans and freeze has been resolved. Unfortunately I cannot recall what sorted the issue, but is is solved.

Please close this request.

Again, thank you for your assistance.

Regards,
Magnus