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Core Voltage Offset Suddenly Greyed Out

Andrés
Beginner
1,265 Views

Hi!

 

I have a profile under the Intel Extreme Tuning utility where I undervolted the CPU to -045. Yesterday I was using this profile without a problem. Today, however, the Core Voltage Offset option is greyed out and when I try to load the profile nothing happens. 

INTEL1.png

 

Any ideas? 

 

Thanks!

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4 Replies
DeividA_Intel
Employee
1,231 Views

Hello Andrés,  


Thank you for posting on the Intel® communities. I want to understand what happened just as much as you do, to confirm what could be the source of the issue, I will need to check the following:


1. What is the brand and model of your processor? 

2. What is the brand and model of your motherboard?

3. What is the operating system installed as well as the version and build?

4. What is the BIOS version installed?

5. Have you performed any hardware or software changes recently?


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,183 Views

Hello Andrés, 


I am following up to check if you still have any issues with the Intel® Extreme Tuning Utility (Intel® XTU) or if you found the solution. Let me know if you had the time to read my response.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,094 Views

Hello Andrés,  


I was checking your thread and noticed that we have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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riskmakerME
Beginner
448 Views

I am having the same issue - even with Default BIOS.

1. What is the brand and model of your processor? 14900K

2. What is the brand and model of your motherboard? ASUS Apex Encore Z790

3. What is the operating system installed as well as the version and build? Windows 11 Version 10.0.22631 Build 22631

4. What is the BIOS version installed? BIOS Version/Date American Megatrends Inc. 0080, 12/15/2023

5. Have you performed any hardware or software changes recently? I have never seen it NOT greyed out.  So no changes.

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