Country of Origin

[Keithl]

I have several Broadwell (E5-2696V4/SR2J0) CPUs and need to determine the COO. Unlike other Intel CPUs, the COO is not stamped on it. Is there a way to determine the COO from the information that is stamped on the CPU? Thank you.

[SergioS_Intel]

Hello Keithl,

Thank you for contacting Intel Customer Support.

I understand that you need assistance finding the country of origin of your Intel® Xeon® Processors E5-2696 v4.

I will be more than glad to help you today.

There are 3 different options on how to determine the Country of Origin (COO) of an Intel(R) Xeon(R) processor.

Option 1

With older processors, the COO is marked on the top of the processor itself. For example:

Option 2

Look for the Made in information on the label of the product's box. For example:

Option 3

Request the COO by emailing the following information to COO-Customs-Request@intel.com

• Detailed request 
• Intel Product Identifying Information (provide as much detail as possible):
  • Processor name and number 
  • MM# 
  • Ordering Code
  • Batch number (also referred to as FPO; required if MM # is not provided)
• Country where Requestor is located
• Country where Product was or will be imported if different than above
• Approximate date of purchase

For more detailed information, please visit:

https://www.intel.com/content/www/us/en/support/articles/000055716/processors/intel-xeon-processors.html

In case you require more assistance, please contact us back.

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

[Keithl]

Hi Sergio.

Thank you for your reply. I received these CPUs used so all I have is the CPU itself, no packaging. And I have received several hundred in this condition. I've attached a picture of one. Is there a way to determine COO from the markings on the CPU? Thank you.

[SergioS_Intel]

Hello Keithl,

You can email COO-Customs-Request@intel.com so they can assist you. Please bear in mind, they might request the following information from you:

Detailed request 

Processor name and number 

MM# 

Ordering Code

Batch number (also referred to as FPO; required if MM # is not provided)

Country where Requestor is located

Country where Product was or will be imported if different than above

Approximate date of purchase

Best regards,

Sergio S.

Intel Technical Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios