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12356 Discussions

Cpu blue screen

mmayt
Beginner
912 Views

Hi

i bought the i7 7700 processor and put it in the socket , everything is fine , i turn on my pc and i get the blur screen , what happend :( the processor is new :(

Thank you

0 Kudos
5 Replies
AlHill
Super User
100 Views

Does the motherboard bios support the i7-7700?

Is the socket damaged?

Did you apply the thermal paste correctly?

 

You need to provide a lot more information for assistance.

 

Doc

 

mmayt
Beginner
100 Views

Yes , Everything done well , My motherboard support this processor and my previous processor was working fine , Thermal paste is fine too , no problem from this side , when i use my previous cpu everything works fine , i think my new cpu dosen't work . :(

AlHill
Super User
100 Views

What motherboard model number and what bios level?

What operating system?

Are you able to boot to the bios?

 

Doc

 

mmayt
Beginner
100 Views

MSI B150 M3 GAMING ,

i update the bios to the last version .

Win 10 64bit .

And i can boot to the bios ,

My friend give me his I7 7700 and it works fine .

help me please to solve this big problem for me :( .

AlHill
Super User
100 Views

There is nothing that can be done.

 

If the processor is good (as you say), your issue is with MSI.

If the processor is bad, then it is a used processor and you have no warranty.

 

In the bios, reset to defaults.

 

If you are trying to boot an existing OS, try creating a fresh install.

 

When the system blue screens, there is data there to help with diagnosis.

 

If you are certain that the processor is good, and that you have not caused any damage to your board, contact MSI for support.

 

Doc

 

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