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Cpu core speed problem

Con435
Beginner
1,255 Views
Hey guys so I have a i5 10400f base speed 2.9ghz turbo 4.1ghz so when I play apex legends the core speed drops to base speed as soon as I open the game and the only way to get back up to full speed is to reboot the pc šŸ¤¬ it only happens with this game all the other are fine. Itā€™s not overheating and all my drivers are up to date someone please help me
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RamyerM_Intel
Moderator
1,194 Views

Hello Con435, 


Thank you for posting in our community. 

I want to gather some details to investigate the core speed dropping on Apex legends. Please share with us your SSU logs. You may download it at this link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

Also, what software are you using when monitoring the CPU frequency? 


Ramyer M. 

Intel Customer Support Technician


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Senkuchan
Valued Contributor II
1,180 Views
Found this forum: https://www.reddit.com/r/apexlegends/s/xI26sZsW1M

Maybe you can try it.
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RamyerM_Intel
Moderator
1,128 Views

Hello Con435, 


I am just following up about the information we requested. Also, did the forum suggested by one of our community member helped you? 


Ramyer M. 

Intel Customer Support Technician 


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RamyerM_Intel
Moderator
1,081 Views

Hello Con435, 


I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Ramyer M.

Intel Customer Support Technician 


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