Processors
Intel® Processors, Tools, and Utilities
13578 Discussions

Default profile gives error

DimiKr
Beginner
747 Views

I was never able to load default values.

Every time i am trying i get this message:

 

Invalid Profile

An error exists in this profile and cannot be proposed.

 

This happens after many clean installs and removal of all the leftovers with Revo uninstaller on a new build running windows 11 pro.

 

 

specs are:

12900K -

Asus Strix Gaming F Wifi -

Kingston: FuryBeast DDR5 @ 5200 CL40 -

Labels (1)
0 Kudos
7 Replies
AndrewG_Intel
Moderator
732 Views

Hello @DimiKr

Thank you for posting on the Intel® communities.


In order to understand better this request, could you please provide more information?

1- When you said "I was never able to load default values", where are you trying to load default values?

Are you trying to do this on an app/software? If this is regarding Intel® software, please provide the software/app name and version number.

2- Provide details of the step-by-step process you're following trying to load "default values" (this is in case we may need to try to replicate this).

3- Please provide a screenshot of the error:


4- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system:

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.
  • Once you have saved the file (.txt file), please attach it to your reply.

To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
DimiKr
Beginner
723 Views

1- Intel Extreme Tuning Utility 7.7.0.12

2- Profile -> Show Values -> Error Message / Also the same thing happening in VF Curve -> Scan Default VF Curve 

3-  Screenshot attached 

4- Report attached 

0 Kudos
AndrewG_Intel
Moderator
704 Views

Hello DimiKr

Thank you for your response.


Please allow us to review this further and we will be posting back in the thread as soon as more details are available or in case additional information from your environment is required.


Best regards,

Andrew G.

Intel Customer Support Technician


DimiKr
Beginner
689 Views

Please, take your time.

This is the full detailed report as requested, except networking. (sorry but i don't  feel comfy sharing that in public) 

0 Kudos
AndrewG_Intel
Moderator
664 Views

Hello DimiKr

Thank you for your patience in this matter.


Checking the Intel® SSU report, we noticed the memory RAM is running at "5200 MHz" which is beyond Intel's published specifications due to the Intel® Core™ i9-12900K Processor supports up to DDR5 4800 MT/s (and up to 3200 MT/s for DDR4). As we don't know how the processor could behave when it is running out of specifications, our recommendation is to set the memory RAM to run within specifications. For this task, you may contact the motherboard manufacturer (OEM) for proper assistance.


Note:

Altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components, and may reduce system stability and performance. Product warranties may not apply if the processor is operated beyond its specifications (this can include the use of Intel® XMP when it is used beyond the CPU's specifications).


In regards to the Profile error on Intel® Extreme Tuning Utility (Intel® XTU), please try the following steps:

1- Uninstall Intel® XTU following the steps in this article: How to Uninstall the Intel® Extreme Tuning Utility (Intel® XTU). (Do not reinstall at this point).

2- Get everything back to defaults on the BIOS. Contact your OEM ASUS* for proper guidance with this step.

3- Download and install the Intel® XTU application again: Intel® XTU Version 7.7.0.12 (Latest).

This will delete all the settings put before on the Intel® XTU.


Please let us know the outcome of the steps.

Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
AndrewG_Intel
Moderator
640 Views

Hello DimiKr


We are checking this thread and we would like to know if you need further assistance.

Also, we would like to inform you that we have released a new version of Intel® XTU 7.8.0.21. If the issue persists, please try the new version following the steps in our previous post (e.g.: uninstalled Intel® XTU 7.7.0.12, load BIOS defaults, and then install the new version).


Please do not hesitate to contact us back if you have additional inquiries.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
AndrewG_Intel
Moderator
603 Views

Hello DimiKr

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


0 Kudos
Reply