Did It Come from the Factory like this?

[Shonk1]

I have just had my i9 9900k delivered from ebuyer in the uk

Being that it cost me a small fortune and reading problems with them being swapped for core2duo's and such in the past

there was a few things that set off alarm bells in my head

Box had 2 nicks out of it

1st internal security sticker wasnt stuck down

2nd internal security sticker seemed to have had pressure put on the joint

When i took off the black paper lid the clear clamshell just popped up e.g. it wasnt sealed closed (image6)

Nicks on the surface of the ihs (image7)

Compression mark on the ihs (image7)

Did this come from the factory like this

or has ebuyer sold me a cpu that has been opened up

and tested?

If they come from the factory now and then like this then thats fine

but if as i suspect they sold me a used cpu

im not happy about it

and need to take it up with them

[AlHill]

I will never understand why buyers come to the forum with buyer's remorse and ask these questions.

If you purchase from a reputable source, you would not have to ask. Now, you want to verify that the processor actually comes like this?

Send it back, get a refund, and purchase from a reputable source.

Doc

[Shonk1]

I havnt got buyer's remorse

and the retailer is one of the largest online retailers in the uk

i just want to ensure that this isnt a customer return

which i suspect it is

[n_scott_pearson]

Looks to me like you have proven that it was opened and the part installed in a system. I would send it back and demand a proper replacement.

...S

[AlHill]

It sounds to me that you have convinced yourself that this product was opened and used. Now, I do not want to belabor the point, but a reputable retailer would not try to pass a customer return of such an [expensive] item as new/unused.

Send it back for a refund, or new item.

Doc

[Shonk1]

why would i want a refund

I have just picked up a

Gigabyte Z390 M Gaming

32 GB of Corsair 3200 ram

a Noctua D15S

etc etc..

It just clearly looks used to me hence asking here if they come from the factory like this once in a while

[n_scott_pearson]

No, they don't come from the factory like that.

[Shonk1]

thanks