Processors
Intel® Processors, Tools, and Utilities
16156 Discussions

Direct X crash em jogos como Fortnite ou outros

Barba
Beginner
267 Views

Seguinte, tenho um i9 13900k com uma RTX 4080, sempre que tento abrir um jogo com DirectX 12 ele fecha ou então nem abre, alguém sabe o que pode ser?

 

Barba_0-1738098521776.png

 

0 Kudos
4 Replies
pressed_for_time
Valued Contributor II
234 Views

You should submit the crash log generated by Fortnite to Epic Games player support. This web page has details of how to submit the logs and other data that Epic is requesting.

0 Kudos
Barba
Beginner
229 Views

Barba_0-1738100487300.png

Barba_1-1738100500518.png

Barba_2-1738100510795.png

 

 

 

0 Kudos
pressed_for_time
Valued Contributor II
218 Views

I see from screenshots submitted that your motherboard is an ASUS Prime Z790-P. The DxDiag screen reports the BIOS as version 1010. If correct then this problem could be resolved by updating the BIOS.

Be aware that if the existing BIOS has customisations then a note of this will need to be made and the settings re-applied manually after the BIOS update. This is because the new BIOS will set everything to the default settings.

The Driver & Tools section of the ASUS support site for your motherboard has the latest drivers and these should be installed before updating the BIOS. The drivers are Intel Chipset driver v10.1.19913.8607, Intel Management Engine Interface v2428.6.2.0 and Intel Serial IO Software v30.100.2417.30. They should be installed in this order with the chipset driver first.

The other driver to consider is the latest Sound driver. This is Realtek Audio Driver V6.0.9700.1, which is recommended as ASUS say it will "...Improve system stability."

The most recent BIOS is available from the BIOS & Firmware section of the ASUS support site. Version 1805 includes all of the microcode updates. As part of the BIOS update the Intel Management Engine firmware will be updated to version 16.1.32.2473v3. The ME driver and firmware work together, it is important to update both of them because of security issues.

Having updated the BIOS you may wish to boot into it and check the following.

XMP is Disabled by default, you will need to set it to Enabled if that's the normal setting.

Check that Advanced Mode->Advanced->Boot->Secure Boot->OS Type- is set to Windows UEFI Mode if that's the usual setting.

0 Kudos
Barba
Beginner
185 Views

it works!!!!!

 

thanks so **bleep**ing much man

0 Kudos
Reply