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Disappearing Intel Raid Storage Technology (IRST) program after Win 10 installation?

SmartOne_2000
New Contributor I
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I have 2 NVMe drives, 512GB each, that I want to turn into a raid volume of 1 TB. I easily created the volume in my bios (Asus TUF Gaming D4 Wifi) by enabling VMD. I run a 13900K processor at stock speeds.

I downloaded what I thought is the correct IRST setup software (version 19.5.0.13) and installed fine it and rebooted my PC as requested.

But I can't find the installed program at all. It never shows up as an installed program in Windows 10's "Add or Remove" section. I also used IO Bit's installer/uninstaller program which does the same thing and IRST never shows up as one of the programs that was installed.

 

Why does the IRST  program go through the installation successfully but never shows up as a program to run in Win 10?

 

Thanks!

 

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SmartOne_2000
New Contributor I
1,381 Views

Ok, I rebooted my PC as a last resort and it now works just fine. Thank you.

 

So, what's the difference between the console software and the IRST software I linked to earlier? Thanks!

View solution in original post

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8 Replies
Jocelyn_Intel
Employee
1,388 Views

Hello, @SmartOne_2000

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with your Intel® RST tool, I will gladly assist you here. 

 

Have you installed the Intel® Optane™ Memory and Storage Management console already? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

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SmartOne_2000
New Contributor I
1,383 Views

No, I didn't I thought I would just go straight to your website to download the latest IRST drivers for 13th gen processors. Now, when I download the console through the Microsoft Store, I get the following error below:

 

SmartOne_2000_1-1684259525968.png

 

I've just reinstalled the latest driver from here., version 19.5.2.1049.5 successfully, and still get the error above. Which version is it talking about?

 

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SmartOne_2000
New Contributor I
1,382 Views

Ok, I rebooted my PC as a last resort and it now works just fine. Thank you.

 

So, what's the difference between the console software and the IRST software I linked to earlier? Thanks!

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Jocelyn_Intel
Employee
1,334 Views

Hello, @SmartOne_2000

 

Thank you for the information provided. 

 

The Intel® RST drivers are made for RST technology to work on the computer but you need the Intel® Optane™ Memory and Storage Management console to manage and control it, RAIDs for example. That's why you couldn't see any program runnable before. 

 

This is also specified in the notes of the Intel® RST drivers too.

Notes.JPG

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

SmartOne_2000
New Contributor I
1,322 Views

Thank you for your answer ... now I have another set of NMVe drives, 2TB each this time. One is my main drive with OS and apps. The other is new and empty. Can I raid them without losing data from my OS drive?

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Jocelyn_Intel
Employee
1,299 Views

Hello, @SmartOne_2000

 

It is possible, you can do it with the Intel® RST tool, you can find the steps here, 4.5 section: Intel® RST user guide

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,185 Views

Hello, @SmartOne_2000  

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,143 Views

Hello, @SmartOne_2000    

 

We have not heard back from you, so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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