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LEEYH
Beginner
310 Views

Error Installing Intel XTU

Hello, I was trying to install Intel XTU (6.5.1.360) but the link doesn't work. So, I installed XTU (6.5.2.40) instead but an error message showed 'Attempted to install on an unsupported platform'.

My laptop is ASUS X510UNR (i5-8250U) and the error log is attached below. Can you guys help me please? Thanks in advance.

[1628:0A08][2020-06-18T17:25:58]i001: Burn v3.11.1.2318, Windows v10.0 (Build 18363: Service Pack 0), path: C:\WINDOWS\Temp\{155A5F3A-9CCB-4A56-B703-0762D7566AAF}\.cr\XTUSetup.exe [1628:0A08][2020-06-18T17:25:58]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [1628:0A08][2020-06-18T17:25:58]i000: Initializing version variable 'BundleVersionNumber' to value '6.5.2.40' [1628:0A08][2020-06-18T17:25:58]i009: Command Line: '-burn.clean.room=C:\Users\Administrator\Downloads\XTUSetup.exe -burn.filehandle.attached=696 -burn.filehandle.self=640' [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Administrator\Downloads\XTUSetup.exe' [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Administrator\Downloads\' [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200618172558.log' [1628:0A08][2020-06-18T17:25:58]i052: Condition 'VersionNT >= v6.1' evaluates to true. [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility' [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [1628:11D4][2020-06-18T17:25:58]i000: Setting version variable 'WixBundleFileVersion' to value '6.5.2.40' [1628:0A08][2020-06-18T17:25:58]i100: Detect begin, 1 packages [1628:0A08][2020-06-18T17:25:58]i000: Product or related product not found: {823C3D41-1C6E-4ECA-9923-1200278AE478} [1628:0A08][2020-06-18T17:25:58]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '0.0.0.0' [1628:0A08][2020-06-18T17:25:58]i000: Setting string variable 'NETFRAMEWORK45' to value '528040' [1628:0A08][2020-06-18T17:25:58]i000: Setting version variable 'WindowsDllVersion' to value '10.0.18362.752' [1628:0A08][2020-06-18T17:25:58]i101: Detected package: Intel_XtuInstaller.msi, state: Absent, cached: None [1628:0A08][2020-06-18T17:25:58]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to true. [1628:0A08][2020-06-18T17:25:58]i052: Condition 'WixBundleInstalled OR VersionNT64 = "6.1.0.0" OR WindowsDllVersion >= "10.0.14393.0" OR NOT WixBundleAction = 5' evaluates to true. [1628:0A08][2020-06-18T17:25:58]i052: Condition 'WixBundleInstalled OR NOT WixBundleAction = 5 OR NETFRAMEWORK45 >= 394802' evaluates to true. [1628:0A08][2020-06-18T17:25:58]i199: Detect complete, result: 0x0 [1628:11D4][2020-06-18T17:26:02]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [1628:0A08][2020-06-18T17:26:02]i200: Plan begin, 1 packages, action: Install [1628:0A08][2020-06-18T17:26:02]i000: Setting string variable 'WixBundleRollbackLog_Intel_XtuInstaller.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200618172558_000_Intel_XtuInstaller.msi_rollback.log' [1628:0A08][2020-06-18T17:26:02]i000: Setting string variable 'WixBundleLog_Intel_XtuInstaller.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200618172558_000_Intel_XtuInstaller.msi.log' [1628:0A08][2020-06-18T17:26:02]i201: Planned package: Intel_XtuInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [1628:0A08][2020-06-18T17:26:02]i299: Plan complete, result: 0x0 [1628:0A08][2020-06-18T17:26:02]i300: Apply begin [1628:0A08][2020-06-18T17:26:02]i010: Launching elevated engine process. [1628:0A08][2020-06-18T17:26:02]i011: Launched elevated engine process. [1628:0A08][2020-06-18T17:26:02]i012: Connected to elevated engine. [24FC:07B4][2020-06-18T17:26:02]i358: Pausing automatic updates. [24FC:07B4][2020-06-18T17:26:02]i359: Paused automatic updates. [24FC:07B4][2020-06-18T17:26:02]i360: Creating a system restore point. [24FC:07B4][2020-06-18T17:26:03]i361: Created a system restore point. [24FC:07B4][2020-06-18T17:26:03]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, options: 0x7, disable resume: No [24FC:07B4][2020-06-18T17:26:03]i000: Caching bundle from: 'C:\WINDOWS\Temp\{8F9B1786-E615-420F-99E1-37BE7593C9F2}\.be\XTUUISetup.exe' to: 'C:\ProgramData\Package Cache\{de963bf0-619d-461f-b689-7f4079c4ac42}\XTUUISetup.exe' [24FC:07B4][2020-06-18T17:26:03]i320: Registering bundle dependency provider: {de963bf0-619d-461f-b689-7f4079c4ac42}, version: 6.5.2.40 [24FC:07B4][2020-06-18T17:26:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: Active, restart initiated: No, disable resume: No [24FC:1B00][2020-06-18T17:26:06]i305: Verified acquired payload: Intel_XtuInstaller.msi at path: C:\ProgramData\Package Cache\.unverified\Intel_XtuInstaller.msi, moving to: C:\ProgramData\Package Cache\{2523CCCE-D2FA-47F7-B4DF-54C122222E6A}v6.5.2.40\Intel_XtuInstaller.msi. [24FC:07B4][2020-06-18T17:26:06]i323: Registering package dependency provider: {2523CCCE-D2FA-47F7-B4DF-54C122222E6A}, version: 6.5.2.40, package: Intel_XtuInstaller.msi [24FC:07B4][2020-06-18T17:26:06]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{2523CCCE-D2FA-47F7-B4DF-54C122222E6A}v6.5.2.40\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [24FC:07B4][2020-06-18T17:26:27]e000: Error 0x80070643: Failed to install MSI package. [24FC:07B4][2020-06-18T17:26:27]e000: Error 0x80070643: Failed to execute MSI package. [1628:0A08][2020-06-18T17:26:27]e000: Error 0x80070643: Failed to configure per-machine MSI package. [1628:0A08][2020-06-18T17:26:27]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None [1628:0A08][2020-06-18T17:26:27]e000: Error 0x80070643: Failed to execute MSI package. [24FC:07B4][2020-06-18T17:26:27]i318: Skipped rollback of package: Intel_XtuInstaller.msi, action: Uninstall, already: Absent [1628:0A08][2020-06-18T17:26:27]i319: Applied rollback package: Intel_XtuInstaller.msi, result: 0x0, restart: None [24FC:07B4][2020-06-18T17:26:27]i329: Removed package dependency provider: {2523CCCE-D2FA-47F7-B4DF-54C122222E6A}, package: Intel_XtuInstaller.msi [24FC:07B4][2020-06-18T17:26:27]i351: Removing cached package: Intel_XtuInstaller.msi, from path: C:\ProgramData\Package Cache\{2523CCCE-D2FA-47F7-B4DF-54C122222E6A}v6.5.2.40\ [24FC:07B4][2020-06-18T17:26:27]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: None, restart: None, disable resume: No [24FC:07B4][2020-06-18T17:26:27]i330: Removed bundle dependency provider: {de963bf0-619d-461f-b689-7f4079c4ac42} [24FC:07B4][2020-06-18T17:26:27]i352: Removing cached bundle: {de963bf0-619d-461f-b689-7f4079c4ac42}, from path: C:\ProgramData\Package Cache\{de963bf0-619d-461f-b689-7f4079c4ac42}\ [24FC:07B4][2020-06-18T17:26:27]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: None, restart initiated: No, disable resume: No [1628:0A08][2020-06-18T17:26:28]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

 

0 Kudos
3 Replies
AlHill
Super User
280 Views

Your U processor is not supported by XTU. Only X and K processors are supported by XTU.

 

Doc

 

LEEYH
Beginner
280 Views

Is there any alternatives? Or every laptop with U processor is not supposed to be tuned?

Thanks.

AlHill
Super User
280 Views

Only X and K processors are supported. And, by attemption to undervolt your laptop, you will do more harm to your laptop.

Read this: https://securityboulevard.com/2019/12/plundervolt-a-new-intel-processor-undervolting-vulnerability/

 

Doc

 

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