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os_
Beginner
1,367 Views

Error when CPU SVID support is enable

Hi.

Configuration is: i3 6100T, Asus H170I-pro, Kingston DDR4 2133 MHz, Ubuntu 18.04.

System had worked normal with default BIOS settings. Yesterday I received some error while loading. PC frozen on login page and reboots after.

I tried to load another distro like fedora and these are errors below.

I checked some settings in BIOS and when "CPU SVID support - DISABLED" the system is loading normal.

The question: Is it a software error like compatibility or the hardware breaking of CPU/Motherboad and I need have to contact the local service for repair.

Waiting for any help. Thank you.

[ 0.020042] mce: [Hardwear Error] CPU 1: Machine Check: 0 Bank 3: fe00000000

200151

[ 3.020048] mce: [Hardwear Error] TSC 0 ADDR 376075c0 MISC 306485

[ 3.020052] mce: [Hardwear Error] PROCESSOR 0:506e3 TIME 1539707375 SOCKET 0

APIC 2 microcode c2

[ 3.368258] mce: [Hardwear Error] CPU 1: Machine Check Exception: 5 Bank 3: be00000000200135

[ 3.368394] mce: [Hardwear Error] RIP !INEXACT! 10: {intel_idle+0x79/0x120}

[ 3.368531] mce: [Hardwear Error] TSC 112e0f0bf2 ADDDR 22dc575d4 MISC 2512485

[ 3.368648] mce: [Hardwear Error] PROCESSOR 0:506e3 TIME 1539707378 SOCKET 0 APIC 2 microcode c2

[ 3.368778] mce: [Hardwear Error] Run the above throught 'mcelog --ascii'

[ 3.368880] mce: [Hardwear Error] Machine check: Processor context corrupt

[ 3.368985] Kernel panic - not syncing: Fatal machine check

[ 3.369082] Kernel Offset: 0x13000000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)

[ 3.369180] Rebooting in 30 seconds..

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1 Reply
idata
Community Manager
250 Views

Hello olegs,

 

 

Thank you for joining this Intel Community.

 

 

This feature is related to automatic selection of voltages. For this reason, we recommend you to contact your motherboard manufacturer to get more information about this setting implemented in their BIOS and how to use it.

 

 

Wanner G.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation