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Event ID 10110/1 Critical error: Dynamic Tuning Processor Participant user-mode crash

PX03AFK
Beginner
1,855 Views

I have a Dell Insipron which is running perfectly OK.  However the even log is showing critical errors around the Dynamic Tuning Processor Participant and I have been unable to find anything about this error and why it is happening.

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AndrewG_Intel
Employee
1,809 Views

Hello @PX03AFK

Thank you for posting on the Intel® communities.


In order to provide you with the proper information, could you please confirm the model name (aka SKU) of your Intel® Processor?


Best regards,

Andrew G.

Intel Customer Support Technician


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PX03AFK
Beginner
1,801 Views

It's an i7-1165G7.

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AndrewG_Intel
Employee
1,788 Views

Hello PX03AFK

Thank you for your response.


After reviewing this further, this is related to Intel® Dynamic Tuning Technology (Intel® DTT).


We would like to inform you that Intel® does not post Intel® DTT software/drivers for third-party systems on our Download Center. This is due to Intel® DTT is system software drivers configured by the system manufacturer (also known as OEM) to dynamically optimize the system for performance, battery life, and thermals.


Because the OEMs configure/customize the software specifically for their systems and decide what features of DTT they will use and how DTT is configured, for support requests regarding issues with Intel® DTT, the recommendation is to check with the computer manufacturer for proper assistance.


Therefore, our recommendation is to address this issue/event error and any other concerns to DELL* Support since that is the proper channel of support.

Having said that, we will proceed to close this thread now. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


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PX03AFK
Beginner
1,781 Views

Thank you for the clarification.

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