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RAken
Beginner
1,880 Views

Every time when i start up my desktop i've got the next message "Communication with service process failed. Tray cannot start.

Since a few days i've got the above message. How can i solve this problem?

Richard

0 Kudos
7 Replies
n_scott_pearson
Super User Retired Employee
147 Views

What are you talking about? Describe your desktop system and the OS/drivers/software versions installed. Do you know what feature is generating this message?

...S

AlHill
Super User
147 Views

I think he might be talking about IDSA.

If so, just uninstall the IDSA.

Doc

RAken
Beginner
147 Views

I do not know what IDSA is.

Aand if it is IDSA, do you think that my problem will be solved if IDSA will be uninstalled?

How can i unstall IDSA.

AlHill
Super User
147 Views

IDSA is the https://www.intel.com/content/www/us/en/support/detect.html Intel® Driver & Support Assistant

If you installed this to check for driver updates, it could be causing a problem. I have seen what you describe before, and that was the cause.

If you did install it, uninstall it and uninstall anything related to Intel customer experience/improvement program. Then reboot your machine.

To uninstall it, look in the control panel under "programs and features"

Doc

RAken
Beginner
147 Views

Thanks for your reply and advise.

I've uninstall the IDSA and the problem has been solved.

Thanks for your help/assistance.

Regards

Richard

AlHill
Super User
147 Views

Glad the problem is solved. The IDSA is a work in progress, so problems like this are likely fixed in later versions.

Doc

RAken
Beginner
147 Views

Just back from Italy i saw your reply to the problem i have.

What are you talking about? If i knew that i will not asked for any assistance.

Discribe your destop system & OS:

Processor: Intel(R) Core(TM) i5-4570 CPU 320GHz

RAM: 4GB

Type of system: 64bits o.s. /x64 bases processor

Windows 10 Home 1709

Do you know what feature is generating this message: I do not know that's why asked for any help.

Regards

Richard

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