- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I was unable to install Intel XTU even though my desktop is rockin a i7-5960X on Asus X99-Deluxe MB.
It keep saying "Attemped to install on an unsupported platform.", which my processor should be supported.
My desktop's specs:
CPU: Intel Core i7-5960X
GPU: nVIDIA GeForce GTX1080Ti Founders Edition SLI
RAM: 64GB Corsair Vengeance Pro RGB DDR4 3200
Chipset: Asus X99-Deluxe
OS drive: Samsung SSD 860 Pro 1TB
PSU: Corsair AX1500i 80+ Titanium
Intel XTU Log:
[4420:61FC][2022-04-06T13:14:45]i001: Burn v3.11.1.2318, Windows v6.2 (Build 9200: Service Pack 0), path: C:\WINDOWS\Temp\{49C18603-7311-4B3D-AEE6-FC5E026F168A}\.cr\XTUSetup (2).exe
[4420:61FC][2022-04-06T13:14:45]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
[4420:61FC][2022-04-06T13:14:45]i000: Initializing version variable 'BundleVersionNumber' to value '7.7.0.12'
[4420:61FC][2022-04-06T13:14:45]i009: Command Line: '"-burn.clean.room=X:\Downloads\XTUSetup (2).exe" -burn.filehandle.attached=688 -burn.filehandle.self=800'
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'WixBundleOriginalSource' to value 'X:\Downloads\XTUSetup (2).exe'
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'X:\Downloads\'
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\TOMFA\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20220406131445.log'
[4420:61FC][2022-04-06T13:14:45]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility'
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'
[4420:6D54][2022-04-06T13:14:45]i000: Setting version variable 'WixBundleFileVersion' to value '7.7.0.12'
[4420:61FC][2022-04-06T13:14:45]i100: Detect begin, 1 packages
[4420:61FC][2022-04-06T13:14:45]i000: Product or related product not found: {823C3D41-1C6E-4ECA-9923-1200278AE478}
[4420:61FC][2022-04-06T13:14:45]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '0.0.0.0'
[4420:61FC][2022-04-06T13:14:45]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[4420:61FC][2022-04-06T13:14:45]i000: Setting version variable 'WindowsDllVersion' to value '10.0.19041.1466'
[4420:61FC][2022-04-06T13:14:45]i101: Detected package: Intel_XtuInstaller.msi, state: Absent, cached: None
[4420:61FC][2022-04-06T13:14:45]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to true.
[4420:61FC][2022-04-06T13:14:45]i052: Condition 'WixBundleInstalled OR VersionNT64 = "6.1.0.0" OR WindowsDllVersion >= "10.0.14393.0" OR NOT WixBundleAction = 5' evaluates to true.
[4420:61FC][2022-04-06T13:14:45]i052: Condition 'WixBundleInstalled OR NOT WixBundleAction = 5 OR NETFRAMEWORK45 >= 394802' evaluates to true.
[4420:61FC][2022-04-06T13:14:45]i199: Detect complete, result: 0x0
[4420:6D54][2022-04-06T13:14:47]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[4420:61FC][2022-04-06T13:14:47]i200: Plan begin, 1 packages, action: Install
[4420:61FC][2022-04-06T13:14:47]i000: Setting string variable 'WixBundleRollbackLog_Intel_XtuInstaller.msi' to value 'C:\Users\TOMFA\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20220406131445_000_Intel_XtuInstaller.msi_rollback.log'
[4420:61FC][2022-04-06T13:14:47]i000: Setting string variable 'WixBundleLog_Intel_XtuInstaller.msi' to value 'C:\Users\TOMFA\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20220406131445_000_Intel_XtuInstaller.msi.log'
[4420:61FC][2022-04-06T13:14:47]i201: Planned package: Intel_XtuInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[4420:61FC][2022-04-06T13:14:47]i299: Plan complete, result: 0x0
[4420:61FC][2022-04-06T13:14:47]i300: Apply begin
[4420:61FC][2022-04-06T13:14:47]i010: Launching elevated engine process.
[4420:61FC][2022-04-06T13:14:47]i011: Launched elevated engine process.
[4420:61FC][2022-04-06T13:14:47]i012: Connected to elevated engine.
[5234:586C][2022-04-06T13:14:47]i358: Pausing automatic updates.
[5234:586C][2022-04-06T13:14:47]i359: Paused automatic updates.
[5234:586C][2022-04-06T13:14:47]i360: Creating a system restore point.
[5234:586C][2022-04-06T13:14:48]i361: Created a system restore point.
[5234:586C][2022-04-06T13:14:48]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, options: 0x7, disable resume: No
[5234:586C][2022-04-06T13:14:48]i000: Caching bundle from: 'C:\WINDOWS\Temp\{486B8448-0D1E-4567-9E74-FAD984CA2D41}\.be\XTUUISetup.exe' to: 'C:\ProgramData\Package Cache\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}\XTUUISetup.exe'
[5234:586C][2022-04-06T13:14:48]i320: Registering bundle dependency provider: {11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, version: 7.7.0.12
[5234:586C][2022-04-06T13:14:48]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, resume: Active, restart initiated: No, disable resume: No
[5234:54C8][2022-04-06T13:14:48]i305: Verified acquired payload: Intel_XtuInstaller.msi at path: C:\ProgramData\Package Cache\.unverified\Intel_XtuInstaller.msi, moving to: C:\ProgramData\Package Cache\{8BE2AD0C-37AF-41D9-A0A0-4B850D3721A7}v7.7.0.12\Intel_XtuInstaller.msi.
[5234:586C][2022-04-06T13:14:48]i323: Registering package dependency provider: {8BE2AD0C-37AF-41D9-A0A0-4B850D3721A7}, version: 7.7.0.12, package: Intel_XtuInstaller.msi
[5234:586C][2022-04-06T13:14:48]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{8BE2AD0C-37AF-41D9-A0A0-4B850D3721A7}v7.7.0.12\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'
[5234:586C][2022-04-06T13:18:30]e000: Error 0x80070643: Failed to install MSI package.
[5234:586C][2022-04-06T13:18:30]e000: Error 0x80070643: Failed to execute MSI package.
[4420:61FC][2022-04-06T13:18:30]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[4420:61FC][2022-04-06T13:18:30]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None
[4420:61FC][2022-04-06T13:18:30]e000: Error 0x80070643: Failed to execute MSI package.
[5234:586C][2022-04-06T13:18:30]i318: Skipped rollback of package: Intel_XtuInstaller.msi, action: Uninstall, already: Absent
[4420:61FC][2022-04-06T13:18:30]i319: Applied rollback package: Intel_XtuInstaller.msi, result: 0x0, restart: None
[5234:586C][2022-04-06T13:18:30]i329: Removed package dependency provider: {8BE2AD0C-37AF-41D9-A0A0-4B850D3721A7}, package: Intel_XtuInstaller.msi
[5234:586C][2022-04-06T13:18:30]i351: Removing cached package: Intel_XtuInstaller.msi, from path: C:\ProgramData\Package Cache\{8BE2AD0C-37AF-41D9-A0A0-4B850D3721A7}v7.7.0.12\
[5234:586C][2022-04-06T13:18:30]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, resume: None, restart: None, disable resume: No
[5234:586C][2022-04-06T13:18:30]i330: Removed bundle dependency provider: {11e0ea03-a9b1-45bb-8a43-4edef7e4d668}
[5234:586C][2022-04-06T13:18:30]i352: Removing cached bundle: {11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, from path: C:\ProgramData\Package Cache\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}\
[5234:586C][2022-04-06T13:18:30]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11e0ea03-a9b1-45bb-8a43-4edef7e4d668}, resume: None, restart initiated: No, disable resume: No
[4420:61FC][2022-04-06T13:18:30]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
- Tags:
- 5960X
- Attemped
- extreme tuning utility
- Failed
- i7-5960X
- Intel
- overclock
- unsupported
- Unsupported Platform
- X99
- XTU
Link Copied

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page