tarta_, Thank you for posting in the Intel® Communities Support.
Just to let you know, we only provide support in English language and currently, we are using a translation tool.
In the following link about "Steps to Redeem Intel® Gaming Bundle Code", you will find another option or link that will forward you to a site where you be able to fill a form, "please submit this form", did you try that already? If you didn't, please fill that form to receive the pack:
Any questions, please let me know.
Intel Customer Support Technician