Further installation of the Intel Management Engine is required

[ESarb]

The device Manager says that this device requires further installation. Removed Intel Management Engine and put it again. But the picture is the same. What do I need to do to make this device work?

[AlHill]

What is the processor model number?

What version of Windows 10? 1909?

What is the model number of your laptop or system/motherboard?

Is your bios updated?

Doc

[ESarb]

Processor - Intel core i3-8350K

Windows - 1909

Motherboard - ASUS TUF B360M-Plus Gaming

I built the PC a month ago, so the BIOS is new

[n_scott_pearson]

"I built the PC a month ago, so the BIOS is new" - not a great assumption. I would check for updates. Site shows update 2601 available.

...S

[ESarb]

Sorry, can you tell me exactly where to look for this update?

[n_scott_pearson]

Here: https://www.asus.com/us/Motherboards/TUF-B360M-PLUS-GAMING/HelpDesk_Download/

...S

[ESarb]

Thanks

[ESarb]

I updated the BIOS, but Intel management engine still needs further installation

[n_scott_pearson]

How are you attempting to install this package? Are you running the executable or are you attempting to do this from Device Manager? Hint: All Intel package are designed to be installed from the executable, NOT from Device Manager.

...S

[ESarb]

I downloaded the driver from this site and installed it manually

[n_scott_pearson]

"manually"? From executable or from Device Manager?

[ESarb]

From executable

[n_scott_pearson]

Ok, so, from Apps and Features, select to uninstall the currently installed version of the package.

...S

[ESarb]

I have already done this , 2 times, deleted and put it again, it's still the same story

[n_scott_pearson]

Try the following:

1. Uninstall the ME package.
2. Install the latest Chipset Software package.
3. Reboot.
4. Install the latest ME package.

...S

[ESarb]

I did exactly that

[n_scott_pearson]

Ok, we are going to have to look a little deeper. Download and run the Intel System Support Utility for Windows. Upload the resulting report file using the paperclip icon below the response box.