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12347 Discussions

Further installation of the Intel Management Engine is required

ESarb
Beginner
448 Views

The device Manager says that this device requires further installation. Removed Intel Management Engine and put it again. But the picture is the same. What do I need to do to make this device work?

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16 Replies
AlHill
Super User
270 Views

What is the processor model number?

What version of Windows 10? 1909?

What is the model number of your laptop or system/motherboard?

Is your bios updated?

 

Doc

 

ESarb
Beginner
270 Views

Processor - Intel core i3-8350K

Windows - 1909

Motherboard - ASUS TUF B360M-Plus Gaming

I built the PC a month ago, so the BIOS is new

n_scott_pearson
Super User Retired Employee
270 Views

"I built the PC a month ago, so the BIOS is new" - not a great assumption. I would check for updates. Site shows update 2601 available.

...S

ESarb
Beginner
270 Views

Sorry, can you tell me exactly where to look for this update?

n_scott_pearson
Super User Retired Employee
270 Views
ESarb
Beginner
270 Views

Thanks

ESarb
Beginner
270 Views

I updated the BIOS, but Intel management engine still needs further installation

n_scott_pearson
Super User Retired Employee
270 Views

How are you attempting to install this package? Are you running the executable or are you attempting to do this from Device Manager? Hint: All Intel package are designed to be installed from the executable, NOT from Device Manager.

...S

ESarb
Beginner
270 Views

I downloaded the driver from this site and installed it manually

n_scott_pearson
Super User Retired Employee
270 Views

"manually"? From executable or from Device Manager?

ESarb
Beginner
270 Views

From executable

n_scott_pearson
Super User Retired Employee
270 Views

Ok, so, from Apps and Features, select to uninstall the currently installed version of the package.

...S

 

ESarb
Beginner
270 Views

I have already done this , 2 times, deleted and put it again, it's still the same story

n_scott_pearson
Super User Retired Employee
270 Views

Try the following:

 

  1. Uninstall the ME package.
  2. Install the latest Chipset Software package.
  3. Reboot.
  4. Install the latest ME package.

 

...S

ESarb
Beginner
270 Views

I did exactly that

n_scott_pearson
Super User Retired Employee
270 Views

Ok, we are going to have to look a little deeper. Download and run the Intel System Support Utility for Windows. Upload the resulting report file using the paperclip icon below the response box.

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