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MARJO
Beginner
201 Views

Garantia de un procesador con signos de quemadura.

 
0 Kudos
5 Replies
AlHill
Super User
55 Views

AndrewG_Intel
Moderator
55 Views

Hello MARJO

 

Thank you for posting on the Intel® communities. We would like to inform you that we only provide support in English and that we are using a translation tool.

 

We would like to know if the information provided by the community was helpful or if you still need assistance. If you need further assistance, could you please elaborate more regarding your request?

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
55 Views

Hello MARJO

 

Thank you for your response and the information provided internally through the case.

Regarding your inquiry, could you please provide the following information?

 

1- Full processor model:

 

2- Hardware details:

  • Motherboard brand, model and BIOS version (if working):
  • Cooler Solution/Fan brand and model:

 

3- Details regarding how the processor suffered the electrical damage, was there anything that triggered this issue.

 

4- Was there any frequency or voltage change performed on the processor?

 

5- Additionally please provide through a private message the following details:

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

AndrewG_Intel
Moderator
55 Views

Hello MARJO

 

We would like to know if you still need assistance. If yes, could you please kindly provide the information previously requested?

 

Regards,

 

Andrew G.

Intel Customer Support Technician

AndrewG_Intel
Moderator
55 Views

Hello MARJO

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Regards,

 

Andrew G.

Intel Customer Support Technician

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