Getting Blue screen error after install Intel Processor.

[thenewcanvasco1]

Recently, I purchased Intel BX80660E52630V4 and installed it into my system. After installing it I started getting a Blue screen error. I am not sure if it is because of the processor or RAM. I am think it is because of my processor because I started getting this error after changing my processor. Please help me. 

[AlHill]

Before you blame the processor, did you bother to check if the motherboard's bios actually supports the processor?

What is the model number of your motherboard?

If it is a faulty processor, return it to the place of purchase.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[thenewcanvasco1]

Thanks for your response. I am not sure.  I am not a tech person. It can be because of RAM, My system worked fine for a few days after changing the processor.

[AlHill]

You need to verify if the motherboard bios supports your processor.

Take the machine to a repair shop and have them do the processor check, and verify the memory.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[JosueO_Intel]

Hello thenewcanvasco1,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request. 

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Josue O.

Intel Customer Support Technician