Gigabyte b660m ds3h ax and I5 13600 K

[RzVn]

Gigabyte b660m ds3h ax and I5 13600 K in the Extrme Tuning Utility at optimize now is says failed,please use the advanced tuning tab. At the advanced tuning , Core voltage offset and more other things they are greyed out I cannot modify ?

Can you help me with a solution?

[Steven_Intel]

Hello RzVn,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with Intel® Extreme Tuning Utility (Intel® XTU). I will be glad to assist you.

Please perform the following steps:

• Make sure you have the latest BIOS version installed.
• You may need to check with Gigabyte if your chipset supports overclocking, as chipsets can support different levels of overclocking.
• Uninstall Intel® XTU by following this article: https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html
• Then, proceed to re-install it (https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu).
• Make sure to update Windows to the latest version.

If these steps did not solve the issue, it is recommended to perform a fresh Windows installation.

Let me know of the outcome.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.