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Community Manager
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HELP. my laptop freezes, i only know its NOT heat related

My Laptop has been recently randomly freezing,

Im pretty sure its not Heat related, and i think it might have something to do with this article.

http://newsroom.intel.com/community/intel_newsroom/blog/2011/02/07/intel-provides-update-on-support-... Intel Provides Update on Support Chip Design Issue

PLEASE HELP!

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New Contributor III
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Hello Nick Stantiall,

Our recommendation will be making sure your BIOS firmware is the latest and run the following applications for troubleshooting the processor side.

Intel® processor diagnostic tool:

http://www.intel.com/support/processors/sb/CS-031726.htm Click here

Intel® processor identification utility:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=1881&DwnldID=7838&ProductFamily=Proces... Click here

For further troubleshooting please proceed contacting the system builder.
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