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check on the warranty page and it says that it is under warranty until 2020 but at the time of processing the warranty does not appear
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Hello DSali4,
Thank you for posting on the Intel ® communities.
In order to request a warranty replacement it is recommended to contact our live support, either by chat or phone support. This is because they can provide you with a quick solution to your situation, you can check the different support channels in the link below:
https://www.intel.com/content/www/us/en/support/contact-support.html
You can also check the warranty of the processor with the markings on top of them in the link below:
https://supporttickets.intel.com/warrantyinfo
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation

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