Hi, i have a big problem. I get error: Windows installer package.

[AAlex107]

[AlHill]

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc

[AAlex107]

i tried... but ``servicerequest.intel.com`` don`t work, error connection.

[AlHill]

You have a windows and/or a network problem.

Or, it could be your AntiVirus.

Whatever the case, I suggest a "Windows Reset".

Also, provide this information:

What is the model number of your processor?

What version of Windows 10? 1909?

Doc

[AAlex107]

I7 8505U, windows 10 pro

[AlHill]

What version of Windows 10 Pro?

Did you do the "Windows Reset"?

Doc

[AAlex107]

yes, work for 3 day.

i get press open/run administrator and aps don`t run. I get uninstall aps,,, and now windows installer package.

[AlHill]

I am not sure what you are saying. Explain, in full detail, what problems you are having.

Also, you have not provided the Windows version number.

Doc