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AAlex107
Beginner
123 Views

Hi, i have a big problem. I get error: Windows installer package.

unknown.png

0 Kudos
7 Replies
AlHill
Super User
67 Views

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

AAlex107
Beginner
67 Views

unknown.pngi tried... but ``servicerequest.intel.com`` don`t work, error connection.

 

AlHill
Super User
67 Views

You have a windows and/or a network problem.

 

Or, it could be your AntiVirus.

 

Whatever the case, I suggest a "Windows Reset".

 

Also, provide this information:

What is the model number of your processor?

What version of Windows 10? 1909?

 

Doc

 

AAlex107
Beginner
67 Views

I7 8505U, windows 10 pro

 

AlHill
Super User
67 Views

What version of Windows 10 Pro?

 

Did you do the "Windows Reset"?

 

Doc

 

AAlex107
Beginner
67 Views

yes, work for 3 day.

i get press open/run administrator and aps don`t run. I get uninstall aps,,, and now windows installer package.

 

AlHill
Super User
67 Views

I am not sure what you are saying. Explain, in full detail, what problems you are having.

 

Also, you have not provided the Windows version number.

 

Doc

 

 

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