Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:
You have a windows and/or a network problem.
Or, it could be your AntiVirus.
Whatever the case, I suggest a "Windows Reset".
Also, provide this information:
What is the model number of your processor?
What version of Windows 10? 1909?
I am not sure what you are saying. Explain, in full detail, what problems you are having.
Also, you have not provided the Windows version number.