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Xiaomin, Thank you for posting in the Intel® Communities Support.
In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:
What is the model of the Intel® product that you are using?
Are you a developer?
Are you working on a project?
What is the project about?
Are you building, designing, or modifying hardware/software?
Are you working with a specific Intel® hardware/software platform?
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
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Hi Alberto
Please see my feedback as below, thanks to help on this.
What is the model of the Intel® product that you are using?
-Sapphire Rapids D0 stepping on Eagle Stream platform.
Are you a developer?
-I am working as a HSIO validation engineer, also include low speed signals.
Are you working on a project?
-Yes, I am now reviewing a customer's SIV report include PECI.
What is the project about?
-It's a top 1 level customer's project with Eagle Stream platform.
Are you building, designing, or modifying hardware/software?
-No, but I will review customers' PECI SIV report and give some comments on it.
Are you working with a specific Intel® hardware/software platform?
-Yes, I am working with HSIO validation include low speed signals' validation on Eagle Stream.
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Hi Xiaomin, You are very welcome, thank you very much for providing that information and those details.
Perfect, we will do further research on this matter, either to confirm if the document that you are looking for is available from our side, or to point you in the right direction in order to get it. As soon as I get any updates I will post all the details on this thread.
Regards,
Albert R.
Intel Customer Support Technician
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Hello Xiaomin,
Thank you for your patience.
To better assist you, can you please provide us a picture of the white label from the chassis in order to verify if this is an Intel SDP (Intel Software Development Platforms)?
Regards,
Adrian M.
Intel Customer Support Technician
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Hello Xiaomin,
We would like to follow up on your inquiry. We would like to know if you need further assistance. In case you do, can you please provide us a picture of the white label from the chassis in order to verify if this is an Intel SDP (Intel Software Development Platforms)?
I will be waiting for your response, in case we do not hear from you, we are going to follow-up on 11/24th if you have any response prior to this feel free to contact us back.
Paul R.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit:
https://intel.com/support/serverbios
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Hi Paul
Sorry for late response, I have got the information that I want, so no need to access the document, thanks.
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Hello Xiaomin,
Thank you for the update, we will mark the thread as closed, you may reach us back at any time by replying back.
Regards
Paul R.
Intel Customer Support Technician
For firmware updates and troubleshooting tips, visit:
https://intel.com/support/serverbios

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