How can you get the online warranty support to work. For three days I have been trying to get online support to work. My i7 processor is giving me a blue screen, and how I know is because when I replace it with my i3 everything works fine. I go to the:What product or service do you need support for?
Enter questions 1 thru 3., and the system tells me its a boxed product that is under warranty until July 10, 2020>FPO Number:
L705B569ATPO Serial Number:
M7WT755401464Estimated Warranty Expiration:
July 10, 2020
Next option is link "Request support for selected product." And, when I hit this link warranty support the pages just spins like its processing, but does nothing and hangs for hours. How do I know I have tried it three days straight and in one instance I kept the page and computer up to see how long it would spin and after over an hour i just closed it.
Thank you for bringing this to our attention, I apologize for the inconvenience.
I understand you are trying to submit warranty order for the Intel® processor.
There are other ways to reach Intel support, please try contacting us through live chat or phone during working hours at:
Phone Number: USA (916) 377-7000
Monday - Friday
7:00 AM to 5:00 PM (Pacific Time)