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josbo6
Beginner
206 Views

How was the bandstring fail fixed, I've been do everything I everyone's saying and it's not working

 
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3 Replies
Alberto_R_Intel
Moderator
67 Views

josbo6, Thank you for posting in the Intel® Communities Support.

 

In order to provide the most accurate assistance for this case we just wanted to confirm a few details about your system:

What is the model of the Intel® Processor?

What is the model of the motherboard?

If this is a laptop, what us the model of it?

Which Windows* version are you using?

When you said "Brand String fail" are you referring to the Intel® Processor Diagnostics Tool test?

Is your Intel® Processor failing only that part of the test or the end results of the test is "Failed"?

 

In the following link you will find the manual of the Intel® Processor Diagnostics Tool, in there on page 20 you will see what the "Brand String test" does:

https://www.intel.com/content/dam/support/us/en/documents/processors/sb/theintelprocessordiagnostict...

 

Any questions, please let me know.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Alberto_R_Intel
Moderator
67 Views

Hello josbo6, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

Alberto_R_Intel
Moderator
67 Views

Hello josbo6, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

 

Regards,

Alberto R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

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