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I have a problem with the processor's performance CPU i5-10400f

mohammad_ali
Beginner
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I have a problem with the processor's performance with CPU i5-10400f

And I put it in the XTU test benchmark ,This is the result shown in the pictureScreenshot_3.png
A fluctuating result in performance between going up and down. 
I confirmed that the problem is not with the graphics card from other tests


 

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RobbieR_Intel
Moderator
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Hello mohammad_ali


Thank you for sharing your concern and running the Intel XTU benchmark to gather insights.


Kindly answer the following questions:

  • What is your system's power plan?
  • Have you made any recent changes to the system?
  • Have you made adjustment in your BIOS Settings?


Kindly provide as well the summary/ logs of the XTU so that we may further investigate the said results.


Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.


We look forward to your response!


Best Regards,


Robbie R.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
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Hello mohammad_ali,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

 

Robbie R.

Intel Customer Support Technician


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RobbieR_Intel
Moderator
127 Views

Hello mohammad_ali,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

 

Robbie R.

Intel Customer Support Technician


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